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This is what made me quit the hospitality industry..
So this wild picture is during the winter freeze of 2021 in San Antonio. At the time I was working as a manager at a hotel and rather than shut the hotel down since there was no power or water for a week, corporate decided to not only stay open, but they decided to price gouge and charge people $359 a night to stay at the hotel. Between that and their treatment of Covid (we were also open during the shutdown with no ppe) I left the hospitality industry after this. So glad I did, I get paid over 3x more and I deal with so much less crap with a company that respects DEI vs a company that corporate looked like part of the group that stormed the US Capitol on Jan 6th 🙄
Category Photography / Scenery
Species Unspecified / Any
Size 1662 x 2217px
File Size 252.6 kB
Jeeze!
Was this an unbranded hotel or was it under a brand... like Marriott, Hilton, IHG, or others? I worked for hospitality and can attest to even branded properties price gouging and so on in conditions that are terrible just because people need a place to stay during an event or what-have-you. If management sees an opportunity to get more money out of people, they will. It's just the disgusting tactic of capitalistic consumer greed.
I also worked hotels before and after Covid, but not during. I worked for the Hilton brand shortly after the Covid situation started easing off the gas pedal and Hilton took serious measures to ensure the safety of guests... like having tamper seals on each room after housekeeping cleaned and left the room so guests knew the room was definitely clean and untouched.
Was this an unbranded hotel or was it under a brand... like Marriott, Hilton, IHG, or others? I worked for hospitality and can attest to even branded properties price gouging and so on in conditions that are terrible just because people need a place to stay during an event or what-have-you. If management sees an opportunity to get more money out of people, they will. It's just the disgusting tactic of capitalistic consumer greed.
I also worked hotels before and after Covid, but not during. I worked for the Hilton brand shortly after the Covid situation started easing off the gas pedal and Hilton took serious measures to ensure the safety of guests... like having tamper seals on each room after housekeeping cleaned and left the room so guests knew the room was definitely clean and untouched.
It was a Hilton property but under a Atlanta based hospitality company called Peachtree. Dipshits were also covid deniers until a covid outbreak in the hotel and Hilton corporate stepped in and forced ppe waaay after the lock down. Hilton I respect, and they treated me well for calling out bs the hospitality group was doing to the point they nearly lost their branding and corporate was coming over every 2 months to make sure things weren't fucked up lol.
Jeeze! That definitely sounds like quite the ordeal!
Not surprising that the Hospitality Company did what they did... a lot of them are scumbags that know exactly how to treat others like shit because they are greedy and money hungry without care for what it does to the brand, the workers at the hotel, or the suffering customers. As long as their pockets get lined with cash, they don't give two shits.
I didn't mind my time working for Hilton when I worked a Hampton Inn, but as the night auditor... it was a pain in the ass, especially on Saturday nights because of the whole weekly server reset/shutdown. It was NOT fun to have the Night Audit done, specifically the computer side of things, by 11p CT. Thankfully, about 90% of the time, I didn't have issues because guests were all checked in and if they weren't in the hotel, I didn't have to worry about checking them in because the other front desk person on second shift got it done for me. There was only one time I had to call a guest because of their hotel arrangements, which turned out badly because he didn't even know he was booked for that night... his assistant mistakenly booked him for the wrong date of stay. I basically woke the guy up, who was incredibly confused, and then set off a chain of events... all of which I don't know what happened because my part in the story was done.
Having worked for Marriott... I can say that I don't like or care for their practices regarding their top-tier "Ambassador" level. I won't get into why, but tl;dr... it's SUPER uncool.
Not surprising that the Hospitality Company did what they did... a lot of them are scumbags that know exactly how to treat others like shit because they are greedy and money hungry without care for what it does to the brand, the workers at the hotel, or the suffering customers. As long as their pockets get lined with cash, they don't give two shits.
I didn't mind my time working for Hilton when I worked a Hampton Inn, but as the night auditor... it was a pain in the ass, especially on Saturday nights because of the whole weekly server reset/shutdown. It was NOT fun to have the Night Audit done, specifically the computer side of things, by 11p CT. Thankfully, about 90% of the time, I didn't have issues because guests were all checked in and if they weren't in the hotel, I didn't have to worry about checking them in because the other front desk person on second shift got it done for me. There was only one time I had to call a guest because of their hotel arrangements, which turned out badly because he didn't even know he was booked for that night... his assistant mistakenly booked him for the wrong date of stay. I basically woke the guy up, who was incredibly confused, and then set off a chain of events... all of which I don't know what happened because my part in the story was done.
Having worked for Marriott... I can say that I don't like or care for their practices regarding their top-tier "Ambassador" level. I won't get into why, but tl;dr... it's SUPER uncool.
Good question and I have no clue how we didn't get sued for it. Due to the freeze in San Antonio, a lot of people didn't prepare for it and a lot of homes and apartments had pipes busting, flooding the homes and destroying the walls and ceilings. Even my mothers apartment was flooded. So they needed somewhere to shelter. Luckily I had power and water at my home so I'd work my 8hrs and gtfo. Thank Doge I wasn't the GM of the hotel. We rightfully had a lot of housekeeping staff quit 😬
The magic of yield management, now you can go to Paris and see Celine Dion for 900€ !
The "fun" fact is in the past people manage to buy dozens tickets for 50 and resell for 100 or 150, they manage to almost extinguish the black market with digital ticket giving you no way to check their validity, offer a resell "no benefit" platform (just moderate management fees like 2€) and now they think further, and manage to get benefit that was previously in the black market.
The "liberal" market turn from competition to sale the more and be more attractive than the other to the creation of rarity and desire just to maximise profit. Why would you make 10 000 shoes and sold them at 100 when you can made 1000 shoes and sold them at 1000. And that's the root cause of the "mid range" disappearing, now it's either shein or dior.
The "fun" fact is in the past people manage to buy dozens tickets for 50 and resell for 100 or 150, they manage to almost extinguish the black market with digital ticket giving you no way to check their validity, offer a resell "no benefit" platform (just moderate management fees like 2€) and now they think further, and manage to get benefit that was previously in the black market.
The "liberal" market turn from competition to sale the more and be more attractive than the other to the creation of rarity and desire just to maximise profit. Why would you make 10 000 shoes and sold them at 100 when you can made 1000 shoes and sold them at 1000. And that's the root cause of the "mid range" disappearing, now it's either shein or dior.
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