Got a client pay through Boosty, but the only current withdrawal options are Bank Card and YooMoney, paypal is no longer available, so since february 26th it's been trying to withdraw to my card but it gives an "Error" status at every try, i have already opened a ticket and all they say is "Incorrect Card Data" no matter how correct the filling is

Every new try is charging fees, the money is completely unusable as even the client opened a ticket and the support says refund is not possible, what do i do??? I keep poking them in the support ticket and they aren't helping, either me or the client