All the years I was in food service, one cardinal rule I NEVER believed is "the customer is ALWAYS RIGHT".

I'll give you a story from my few short weeks at Kinko's. I was manning the counter, and having my usual rough go at it. Customers want complex requests met within minutes, or it's bent and pissy time. One Sunday school teacher plops a sheet of paper on the counter, stating she wants many copies of that on goldenrod paper, then all those many copies laminated, then all the coins on those many laminated goldenrod paper cut out with scissors, and how long would that take. I guesstimated 60-90 minutes and she proclaimed she had to teach her class in fifteen minutes. She went to her cellphone, called her bishop, said something to him and handed me the cellphone. The conversation went something like this...

"I'm Bishop Spilker of the 23rd ward. I understand you're giving Sister Whaddabitch difficulty in meeting her needs. I strongly suggest you perform whatever modern-day miracle you need to perform to meet her need, or there WILL be consequences......up to and including.........EXCOMMUNICATION."

Mormons are deadly A-F-R-A-I-D of that word. They'll do A-N-Y-T-H-I-N-G NOT to hear that word. I guess I was supposed to gasp in terror, drop to both knees and BEG NOT to be *GASP* excommunicated. Problem is I'm NOT Mormon. I listened to this fella's prattle then said "Do yer worst, I'm a non-member." I handed the phone back to the lady, and she took her paper and departed. Of course, she called the shop later to vigorously complain. I remember when Jeannie came up to me wondering what was wrong, and my reply was "What's wrong izzat y'got me on th' friggin' counter." She told me I "had to cope" with being on counter, to which I replied. "I'm 40 years old, an' at that age there's SOME things I DON'T haveta endure." I clocked out, left, and when I got home, the phone rang. The manager wanted me to return to the store. When I arrived, Terry gave me my final check and banned me from Kinko's. I said "I'd liketa seeya enforce that, slick", and departed. Of course, he couldn't.

wow...seriously?! She waits 15 minutes before class to do this stuff and then calls a Bishop on you....? I...I can't....gha the pure stupidity of it hurts my brain!

I'll give you reasons why people do as she did.

1) The ultra-devout Mormons FIRMLY BELIEVE they're on a "mission from God", that anything and anybody is secondary. Anyone who gives them reasonable opposition is considered a heathen.

2) More than ever, people are into their "entitlements". They'll even proclaim that to get their way.

3) Those into their "entitlements" are also downright arrogant.

Why not sue. FUCK THOSE MOTHER FUCKERS! But then the judge could be Mormon.... FUCK HIM TOO!

Heh...at least once on a weekly basis I'm threatening a lawsuit on someone in retail or customer service who seems to have the null zone around their head. It's amazing how those in the wrong will snap-to and salute with both hands rather than call my hand.

I'll give you an example. The bank I utilize kept sending me ATM cards. One day I go to the bank and ask which one should I use since all three had different numbers on the cards. The person behind the desk wanted to know how I had THREE ATM cards, and I replied "CB&T mailed them to me". She insisted that was quite impossible (calling me a liar is strike one...making it to where I'm sort of crim is strikes two and two-and-a-half). I tried to explain, but she didn't want to hear it and stuck with her belief I somehow illegally obtained them. That's when I popped open my cellphone and asked "do I have to get legal about this?" Damned if she didn't call my hand. I dialed the first nine numbers of my attorney's phone number while informing her that falsely accusing me in a public setting is grounds for a defamation of character lawsuit, and how I had AFLAC in a chokehold for the exact same thing, several years ago. I didn't need to dial the tenth number. She took all three ATM cards, handed me one and I departed. Usually, THAT'S what I have to go through just to get a simple and civil question answered.

HAHAHAHAH! I can see why they tell me to shut it at the library. Some people come in with fake ID's!!! FAKE!!!! I cant say... Oh yeah its fake... For the fear of lawsuit. I have to give them an account with us. STUPID!

I'm a firm believer that everyone should work one of the following jobs at least for one month:
Fast food/restaurant
warehouse
Retail

That way they will know what it's like and possibly be less stupid about things like expecting instant service on something that takes time to cook. I am also a firm believer in not yelling at someone who isn't responsible for your problem. It's not the cashier's fault prices are so high or that you couldn't find something in the store.

It's also NOT the deliverer's fault if the order wasn't properly made. In all those years I delivered pizza. How many times I stood on the porch while a customer gave me copper-plated hell, threatened me with lawsuit and incarceration, and even threatened me with physical harm because their order did or didn't have something they didn't want. I DIDN'T foul up the order, but I've been held accountable for it many Many MANY times. In fact, there's been occasions I've come back from a delivery and the police were waiting for me. I had to PROVE myself right to keep from being cuffed and stuffed or nailed and jailed.

I've done all three, do I get extra cookies!?

I also believe anyone who refuses to spay/neuter their pet because they want to make lots of "OMG cute puppies/kittens" should work in a kill shelter and be on euth duty.

In some countries you can't get citizen rights until you serve in the military. I think the US should do something similar. "You have to work in food service 2 years in order to be able to get benefits."
And since we just learned our store MANAGER got fired... and he was a good manager. A little hard to get along with but... that's part of being a manager. I'm mad, Dave was a good man.

YOU TELL EM EH! YOU TELL EM!!!