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GAAAH GOD WHY
13 years ago
So. I just bought a refurbished drawing tablet so I could draw again and take commissions, which was all like WOOT! But no, for something in my life to go right for once? Well, this must be remedied!
So, it works for all of one drawing and then the pen decides FUCK YOU and stops responding to the tablet. The tablet light comes on, and the computer driver manager shows it's working fine, but the pen won't work, which kind of sucks since that's one of the most important parts and all. I try changing the battery, hard restart, uninstalling and reinstalling the drivers-nothing. Bum pen. I try to get in contact with Genius and heyyyy, the contact us link on their page? Click on it and what does it do? Oh, that's right, a big fat lot of nothing! No telling you the email, or a phone number, or anything useful-nope, it does absolutely nothing. Not even a redirect.
I spent quite a chunk of money on this tablet, hoping I'd be able to take commissions to earn that money back on it and some extra because I really freaking need money right now, what with the unemployment and not being able to afford clothes or anything else I need and all, but nope, screw you, the 'like new' tablet pen doesn't want to work and the company clearly doesn't want to hear about their stuff not functioning.
I am really, really not happy right now. I finally located a number for one of their branches in LA, which I can't call until tomorrow, but if this doesn't get fixed I don't know what to do. I can't afford a new tablet, I don't have the money for it, but I really need this in order to have ANY kind of income at the moment, until I find a job.
So, it works for all of one drawing and then the pen decides FUCK YOU and stops responding to the tablet. The tablet light comes on, and the computer driver manager shows it's working fine, but the pen won't work, which kind of sucks since that's one of the most important parts and all. I try changing the battery, hard restart, uninstalling and reinstalling the drivers-nothing. Bum pen. I try to get in contact with Genius and heyyyy, the contact us link on their page? Click on it and what does it do? Oh, that's right, a big fat lot of nothing! No telling you the email, or a phone number, or anything useful-nope, it does absolutely nothing. Not even a redirect.
I spent quite a chunk of money on this tablet, hoping I'd be able to take commissions to earn that money back on it and some extra because I really freaking need money right now, what with the unemployment and not being able to afford clothes or anything else I need and all, but nope, screw you, the 'like new' tablet pen doesn't want to work and the company clearly doesn't want to hear about their stuff not functioning.
I am really, really not happy right now. I finally located a number for one of their branches in LA, which I can't call until tomorrow, but if this doesn't get fixed I don't know what to do. I can't afford a new tablet, I don't have the money for it, but I really need this in order to have ANY kind of income at the moment, until I find a job.
