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That's Furred Up Terms of Service
13 years ago
That’s Furred Up Terms of Service
Last Updated: March 18th, 2014
Payment:
o Accepted forms of payment are through PayPal and money order.
o Payment plans may be arranged but full payment including shipping must be paid before the finished product is shipped.
o Preferred payment plans are 30% to begin and final 70% no more than two months after first payment is made. Further payment plans may be discussed.
o 30% non-refundable payment is expected before work may begin; this covers material costs and reserving a space in the queue.
o If a customer fails to complete payment, projects may be cancelled and resold. Customer will be refunded what has been paid minus 30% non-refundable deposit.
o Business will only be handled customers who are 18 years of age or older.
Shipping:
o Customer is expected to pay shipping costs
o Shipping costs will be an additional fee and not added into the original costume quote
o Shipping will be done through USPS or FEDEX
o Items will not be shipped until the entire project including shipping is paid in full.
o International customers are responsible for knowing the import laws and fees of their country and must be willing to cover any customs fees.
Warranty:
o All products have a 90 day warranty which covers any issue which is fault of my own. (Popped seams, missing claws, ect…) Any damage resulting from negligence will not be covered. (Improper storage, exposure to extreme conditions, unintended use, ect…) Shipping for the return will be covered by the customer and shipping back will be covered by myself once repairs are complete.
o Warranty void if alterations are made by someone other than That’s Furred Up, there is damage caused by improper use, storage, or cleaning, or the items transfer ownership to a third party.
o Please feel free to contact me about repairs to products even after warranty has expired. We can discuss options and prices for repairs. Please understand products no longer under warranty can be denied depending on damage.
o If an item sent back to me is in unfavorable conditions, soiled, or unclean I will immediately return it at the customer’s expense.
Cancellations:
o I hold the right to cancel a commission at any time should I feel the need; refunds will be discussed based on completion of commissioned work and reason for cancellation.
o Customer cancellations or failure to complete payment will result in your commission being resold, destroyed or used in separate projects. 30% deposit will be lost.
o Payments beyond the deposit will be refunded in a timely manner by Paypal, check or money order should a project be cancelled.
Creation and process:
• All business will be handled through email at thatsfurredup[at]gmail.com
• Have a very clear and current image or description of the design you have in mind. I am also willing to work with ideas or artistic liberty projects. Once materials are purchased and work has started your design may not be changed.
• I will not work from images or designs of preexisting costumes or characters protected by copyrights.
• Duct Tape Dummies are required for full body costumes and expected to be mailed in a reasonable time frame. Any duct tape dummy received which I am unable to work with will be thrown away and a new one will be expected at customer’s expense.
• I am happy to provide updates at the customer’s request!
• Work in progress images may sporadically be posted to any That’s Furred Up gallery or media site. If the customer wishes for a project to be kept private until completion please inform me as early as possible.
• If a specific deadline is needed please inform me as early as possible! Though deadlines are not guarantee, I will do my best to accommodate your needs!
o All finished costumes will be molded and photographed for portfolios and promotional material. Character’s appearance and name may be shared publicly in portfolios, galleries, social media and promotional material.
Any questions, concerns, or clarifications may contact me at thatsfurredup[at]gmail.com
Last Updated: March 18th, 2014
Payment:
o Accepted forms of payment are through PayPal and money order.
o Payment plans may be arranged but full payment including shipping must be paid before the finished product is shipped.
o Preferred payment plans are 30% to begin and final 70% no more than two months after first payment is made. Further payment plans may be discussed.
o 30% non-refundable payment is expected before work may begin; this covers material costs and reserving a space in the queue.
o If a customer fails to complete payment, projects may be cancelled and resold. Customer will be refunded what has been paid minus 30% non-refundable deposit.
o Business will only be handled customers who are 18 years of age or older.
Shipping:
o Customer is expected to pay shipping costs
o Shipping costs will be an additional fee and not added into the original costume quote
o Shipping will be done through USPS or FEDEX
o Items will not be shipped until the entire project including shipping is paid in full.
o International customers are responsible for knowing the import laws and fees of their country and must be willing to cover any customs fees.
Warranty:
o All products have a 90 day warranty which covers any issue which is fault of my own. (Popped seams, missing claws, ect…) Any damage resulting from negligence will not be covered. (Improper storage, exposure to extreme conditions, unintended use, ect…) Shipping for the return will be covered by the customer and shipping back will be covered by myself once repairs are complete.
o Warranty void if alterations are made by someone other than That’s Furred Up, there is damage caused by improper use, storage, or cleaning, or the items transfer ownership to a third party.
o Please feel free to contact me about repairs to products even after warranty has expired. We can discuss options and prices for repairs. Please understand products no longer under warranty can be denied depending on damage.
o If an item sent back to me is in unfavorable conditions, soiled, or unclean I will immediately return it at the customer’s expense.
Cancellations:
o I hold the right to cancel a commission at any time should I feel the need; refunds will be discussed based on completion of commissioned work and reason for cancellation.
o Customer cancellations or failure to complete payment will result in your commission being resold, destroyed or used in separate projects. 30% deposit will be lost.
o Payments beyond the deposit will be refunded in a timely manner by Paypal, check or money order should a project be cancelled.
Creation and process:
• All business will be handled through email at thatsfurredup[at]gmail.com
• Have a very clear and current image or description of the design you have in mind. I am also willing to work with ideas or artistic liberty projects. Once materials are purchased and work has started your design may not be changed.
• I will not work from images or designs of preexisting costumes or characters protected by copyrights.
• Duct Tape Dummies are required for full body costumes and expected to be mailed in a reasonable time frame. Any duct tape dummy received which I am unable to work with will be thrown away and a new one will be expected at customer’s expense.
• I am happy to provide updates at the customer’s request!
• Work in progress images may sporadically be posted to any That’s Furred Up gallery or media site. If the customer wishes for a project to be kept private until completion please inform me as early as possible.
• If a specific deadline is needed please inform me as early as possible! Though deadlines are not guarantee, I will do my best to accommodate your needs!
o All finished costumes will be molded and photographed for portfolios and promotional material. Character’s appearance and name may be shared publicly in portfolios, galleries, social media and promotional material.
Any questions, concerns, or clarifications may contact me at thatsfurredup[at]gmail.com
here`s my ref http://www.furaffinity.net/view/9872128/
I will be open again soon so just keep an eye out!
And how much would that cost?
I'm commissioning someone else for a partial suit, 3/4ths actually but I really want the body.
Is that even possible?
At this time I am not taking commissions for suit parts, but if I ever do I will post a journal about it.
Thank you for the interest.
What price to bodies start at? :D
The turnaround time is amazing and their updates are wonderful. I was really feeling separation anxiety about sending my suit head back for some minor alterations and repairs, being as I am a tall person and some fur needed to be added to the back, the repair was a minor issue with the teeth and something that didn't need to really be done but TFU was kind enough to insist on doing it and it looks fantastic!
Anyway I digress, the turnaround time was fantastic, I sent off the head and had it back four days later. This suit maker lives for what she does, if you can snag a suit, do it!
Thank you!
If you are looking for just a body than I currently am not, but I might be taking fursuit parts commissions in another month or two; so if you are looking for just a body then keep an eye on my account for further announcements!
Uhm... if its not to much trouble... could i please send in a request quote to see how much i need to save up for? I have $500 for the moment so i would like to know if its not to much of a trouble
Yes, prices will changes for additions to a suit like complex designs or add ons like LEDs.
For fursuit care, a great place to start is here: http://cleanfursuits.weebly.com/
As it states if I ever felt the need to cancel a commission then I would discuss refund options with the client, not just automatically keep the product and payment. In a scenario where I may need to cancel a project a full refund most likely would end up being the best option; but I could see situations where if I had a need to cancel but the client liked the work completed so far I would still charge them for what was finished then send them a partial refund along with what was completed on the commission.
Hope that clears things up! This is my fulltime job so the last thing I want to to seem like I am attempting to scam my cliants.
http://www.furaffinity.net/view/13625787/
or is it one that you cant make into a suit?
(im looking for more makers to choose from until i can earn up my $)
now i know you are another maker that could make my fursuit thanks!
and i hope to earn up to buy one from you or whomever i choose
I'd love to work with you again, your suits are so great and I absolutely love how the padding looks *u*
But thank you for considering my work yet again!
Is there any way I could perhaps do a down payment to just hold that "first spot" when you open for em again? I only say that due to I don't wanna risk not jumping in that que as fast as possible
Are you able to do wings? My character has wings like an angel and I noticed that none of your previous suits have them. ^^
I have not yet made any wings for my suits but I am always happy to try something new with my work!
Thanks!
And what are your prices for a Full Digi Grade suit? So I can get a idea of what to save?
Thanks for the interest!