I just received a heads up from one customer who purchased from my StoreEnvy page during my holiday sale and never received their order. It seems that during the site wide upgrade there were more issues than I was first aware of (ie beyond people getting timed out while trying to order or getting 404 page errors). The bigger issue was that on this occasion, I was not at all notified of this order and it also did not show up in my order history in my store admin panel. Additionally, and even stranger, both products show 0 units sold in the product information pages, though one was listed as sold out (since only 1 was available).

So I write this to ask anyone out there who has not received their order yet to drop me an e-mail ( xxbalaaxx[@]yahoo.com )so I can make sure it was sent! (hoping it was just the one and a fluke :C) Secondly, for you folks that ran sales on Store Envy during the holiday to double check your invoices and make sure everyone is accounted for! I am afraid there may be some unhappy folks out there waiting by their mailboxes in vain >:.

As for Store Envy, I love the site and don't tend to gripe about services I get to use for free, but I do wish they had held their site upgrade during a less busy time of year xP. I've dropped them an e-mail to notify them of my problem, in case anyone else had it. Since there were so many orders placed during this time, unfortunately, it is very easy to overlook just one...but gosh I feel terrible about it, particularly because I made sure to get orders out within a few days of receiving them if I could at all help it !