Apology's for the sudden abscence
13 years ago
General
Sorry about disappearing without a word, out internet service cut us off >.<
I would have said something, but I didn't know we where in danger of having out internet revoked. We had set the payment up as an instant draft so we wouldn't have to worry about it, however, apparently the company hasn't been billing us as they should have.
So the other day we got a message warning that we where way past due on our payments; which wouldn't have been so bad, but they did cut us off the day after that before we had time to work anything out...
I wouldn't say I was angry really, but I don't think we'll be using that particular company's service again as this is the second time that they've done this (messed up the instant draft payment that is, not shut our internet off. If it where just that we hadn't been paying up as we should it would be fine), so, I won't be on as regularly as I'm used to; not until we set up a new service at least.
I would have said something, but I didn't know we where in danger of having out internet revoked. We had set the payment up as an instant draft so we wouldn't have to worry about it, however, apparently the company hasn't been billing us as they should have.
So the other day we got a message warning that we where way past due on our payments; which wouldn't have been so bad, but they did cut us off the day after that before we had time to work anything out...
I wouldn't say I was angry really, but I don't think we'll be using that particular company's service again as this is the second time that they've done this (messed up the instant draft payment that is, not shut our internet off. If it where just that we hadn't been paying up as we should it would be fine), so, I won't be on as regularly as I'm used to; not until we set up a new service at least.
FA+

Don't worry, I'm used to you disappearing.
Hmph, that's unprofessional on their part. I hate humanity, and... civilization, and companies, and all the like.
And I'm sure it's just an honest mistake though, but all the same, since it's happened more than once I don't think I'll be going back to it