So this weekend I bought a new laptop, I went around to several stores to make sure that if I'm gonna invest some money I get a good unit and over the years I notice something about the electronic section of every store or even stores dedicated to only electronics. And that is that so many people have no idea about the laptops, tablets, cameras, and other electronics they sell, they either dance around questions, refer you to other people ( who usually don't know much more) or simply read off the clearly visible label which is meant to be read by the customer (and which I had already read 10 times) and the last one is most annoying. I can understand that electronics change and if you start new in this section and are not experienced, none of this applies to you, because I have been there too and it's embarrassing to not know a product. But just how many new employees can there be? And if you work in such a section at least take the time to read the user manual stored in that handy cabinet in the back or look up online, I see so many of them playing games while on duty and on the sales floor! I saw one yesterday, I was the only customer in the store at the time, but come on! So many of these unit are awaible for the salespeople to access and use, and they should do so cause that way you can also get to know what your selling. Be professional! Or at least rehearse a line that you gonna say when you dont know a product that makes you look and sound professional.