it doesn't hurt the laptop to have it plugged in all the time. However, it does shorten battery life to leave it in the laptop fully charged all the time when you aren't using it. This means if the battery is fully charged and the laptop is plugged into the wall...take the battery out of the laptop and store if it you know you won't be needing it soon.

This 'not charging' issue is unique to Toshiba, and is a matter of getting the computer to charge the battery, rather than the battery no longer holding charge.

Toshiba has a BIOS update that addresses this issue on some models. On the bottom of your laptop, there should be a model number that looks something like PSLC8K-00100E. I need that number to point you to the file you should download and try, if one exists.

It's not unique to Toshiba. I'm having the exact same problem with an HP.

Get me your laptop's full model number then, and I will see what I can find. Should be on the bottom of the laptop, possibly under the battery. Looks something like "dv6-1210us"

it's a HP Pavillion dv6-6170us. I ran the HP support manager which has battery diagnostic which says the battery is fine, but it's not actually charging. I've done the same thing as Murikami with the device uninstalling and removing the battery and all that junk

If you haven't already tried updating the BIOS: http://ftp.hp.com/pub/softpaq/sp550.....00/sp55068.exe

have you tried another charger?

Sadly though I cant update the BiOS, as I said. It wont let me. I went into toshiba service station and tried to instal the update and it said "Can not you need more battery life please charge' Which...I ..cant do ;--;

That being aid my model number is PSKAYC-00U001

does it give you that message even when the battery is taken out of the laptop?

here's the file in question:
http://support.toshiba.ca/support/i.....4C-620-WIN.EXE

it might let you run that even though the support station doesn't

Taking out the battery only popped up a message that said "Please plug in battery" and wouldnt let me do anything with the system file.

Ill try that one..thank you >.<

yea it wont let me install that way : x...*curls up*

how long ago did it start happening? if it is less than two weeks, we can try system restore. Rest of the options will get a bit complicated from here.

Longer than a week. I did manage to get a hold of the toshiba guy thankfully, though my phone died in beween it .--. so I gotta phone back tomorrow when its charged.

Life sucks woe is me.

if it's been less than a month or so, a system restore doesn't hurt to at least try. I've been reluctant to suggest other methods since they're somewhat complicated.

Type in "system restore" into the search box in the start menu. The top option should say "system restore" in the results window. Click on that, a window should pop up after a minute or so.

You should see something that looks like this:
http://www.bleepstatic.com/tutorial.....em-restore.jpg
Click the "Choose a different restore point" option, and hit Next.

A list should come up that looks like this:
http://teamtutorials.com/wp-content.....utorials-6.jpg
Check the box below the list that says "Show restore points older than 5 days".
Choose one before the problem started, or if you don't know, the oldest one.

Select it from the list and click Next.
You should see a screen that looks like this:
http://www.bleepstatic.com/tutorial.....re-confirm.jpg
Then, click Finish to begin the process. It's entirely automatic and may take 15 minutes or so.

aaah thank you ;----;.....

*flailclings to your face*
;---;...

Even if this doesnt help the battery issue Im always paranoid of other things being wrong.

You may be able to find someone with a compatible machine to charge it off of. Did you have your cable with you when you tried the update?

Or swipe one from a store, use it while it's got the initial charge it shipped with, and return it...

Alternatively this all looks like it'll work even as complicated as it seems it's step-by-step. http://www.ehow.com/how_7606533_fla.....s-battery.html

The cable was plugged in to the computer and the wall, like I said :/ It still remains at ten percent, plugged in-not charging.

I can see if I can borrow my dads but I dont know if it will work or if I can.

Typically for laptop batteries they're designed to all be special snowflake so if it fits it ships, but try and find a Voltage/Amperes indicator on the batteries somewhere. If they're the same, then you're good.

You might also be able to sneak enough charge into it via constantly replugging it.

Alternatively someone suggests starting the machine with no battery and cable only, then after loading into Windows/otherOS inserting battery.

Can I kidnap you and your computer skills?

I did try the no battery/cable only thing. Sadly did squat.

I was on the phone with toshiba(though the phone died half way through) but I think from what they are saying I am still under manufacturers warranty..so heres hoping when I can phone back.

I dont approve of the on hold porn music.

I fucking hate Toshiba.

Make them pay for your shipping too if you go that route. I had a Satellite S501-5105 murder itself AND the hard drive in it about ten years ago. The machine was a week out of warranty and they wanted like 150$ just to receive it.

Not diagnose, just get the box.

If you've got a USB key you can spare for a weebit the steps in that tutorial should work. I've got a bootable key with Windows repair disks just for 'the occasion'... they set themselves up far easier than that process though.

I do have a few, gotta find them (Horrible me ;--;). And a portal harddrive thingie.

They said I was still under warranty, so they wont charge me(but we'll see, if they send it by DSL Ill have to pay : x)

Thank you for the help, im going to keep that link becuse knowing me Ill need it

Make them supply you a pre-printed shipping label are the magic words.

You shouldn't need too many bootable USB devices, the applications for a common folk are pretty few.

ERR PREPAID. Doesn't matter if you or someone else prints them.

Doesn't have to be on sticker paper either. Just plaster it on with any clear tape so it's waterproof'd to the box :3

Has not hurt my laptop to have it plugged in

Check your Power adaptor! common issues are from those! if its bad it may not supply the Full Watts it needs to power the laptop AND battery
try leaving it off and plug it in, if it charges is ok but if it loses its charge when the laptop is running then the power adapter maybe on its way to death and need to replace