So I have been trying to make a more functional commissioning system for my customers. I'm trying to make it as easy as possible for them to contact me and for me to contact them.

When commissions open Mushi Magic Fursuits will have a customer support email and call line specifically for helping customers stay in contact with me here at the studio. This number and email will only be given to people who have paid the deposit for their commission and are current or past customers.

The main email I have been using will be for the website, youtube and other connected accounts that keep me in touch with potential customers. This will keep current customer's from having their emails buried under quote form submissions or other updates. It's a direct them to me line with no filler.

The call line will only be used when it is absolutely needed. I will be sending out emails with updates and photos as per usual, the call line is for those times when I desperately need to get a hold of a customer or they need to get a hold of me and it can't wait until they can get to their email. It will not be used for chatting, quotes or anything else. Transcripts of the conversation are provided by the service I use so I can also log those.

I look forward to opening up soon and I can't wait to hear from anyone interested in commissioning a Mushi Magic fursuit.