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Commissioner Review: Lemonbrat
11 years ago
The status of my streaming is up in the air currently. This will be updated soon.
Work schedule: A mess right now.
Stream rules: No advertising, no roleplaying, no sob stories, no harassment. TL;DR AT BOTTOM
To anyone who may actually read this:
You may have seen ads for a small company called Lemonbrat - they make hoodies and plushies. They'll even take custom hoodie requests! On their website, they have a gallery of custom work. However, from my own experience I have draw the conclusion that their gallery is merely a portfolio, and they have put out their best pieces to draw customers.
The best doesn't mean the standard! Compared to what was shown on the website, I was underwhelmed with what I received. Not only did it take nearly month over my estimated time to actually get my prepaid item, but I practically had to beat communication out of them regarding the status of my hoodie. They were very courteous but not very sorry they were taking as long as they did.
When I got my hoodie...good points, it was well tailored and sturdy. The tail was excellent, too. But a word of warning: FOR THE LOVE OF GOD, IF YOUR CHARACTER HAS HAIR THEN DON'T EVEN BOTHER, SERIOUSLY. It's not very good, but to be fair you can only do so much with fleece. I should have known better (or put less faith in them). Also, my character has tall ears and the ears on the hood simply do not stay upright no matter what. But, again, I suppose there's only so much that can be done with fabric.
What I'm most miffed about is that when they emailed me to confirm my order and make sure everything was right, I asked to make the hood look a bit more like the mane on my character, but I mentioned how I didn't want it like their lion hoodies where the tufts come directly from the hoodie band. I was told that this was no problem - and received the hoodie exactly as I specified I did not want it. I should have been extremely clear cut with them, but I already got the feeling that my hoodie order had been around for so long (7 weeks instead of 2 :/) that they just wanted it out of there. Without another confirmation email my hoodie was shipped to me.
I guess I just don't think I paid for what I got - $260 total for the hoodie. Maybe I'm silly for being as irritated as I am, but when I pay good money I expect a company to compose itself as a professional establishment would and I feel Lemonbrat was pretty unprofessional.
TL;DR
OVERALL: 5/10
QUALITY: 5/10
CUSTOMER SERVICE: 5/10
PROMPTNESS: 4/10
POSITIVES: Friendly, durable and high quality base hoodie
NEGATIVES: Extremely slow (unsure if circumstantial), pricey, really really bad at hair
-GM
To anyone who may actually read this:
You may have seen ads for a small company called Lemonbrat - they make hoodies and plushies. They'll even take custom hoodie requests! On their website, they have a gallery of custom work. However, from my own experience I have draw the conclusion that their gallery is merely a portfolio, and they have put out their best pieces to draw customers.
The best doesn't mean the standard! Compared to what was shown on the website, I was underwhelmed with what I received. Not only did it take nearly month over my estimated time to actually get my prepaid item, but I practically had to beat communication out of them regarding the status of my hoodie. They were very courteous but not very sorry they were taking as long as they did.
When I got my hoodie...good points, it was well tailored and sturdy. The tail was excellent, too. But a word of warning: FOR THE LOVE OF GOD, IF YOUR CHARACTER HAS HAIR THEN DON'T EVEN BOTHER, SERIOUSLY. It's not very good, but to be fair you can only do so much with fleece. I should have known better (or put less faith in them). Also, my character has tall ears and the ears on the hood simply do not stay upright no matter what. But, again, I suppose there's only so much that can be done with fabric.
What I'm most miffed about is that when they emailed me to confirm my order and make sure everything was right, I asked to make the hood look a bit more like the mane on my character, but I mentioned how I didn't want it like their lion hoodies where the tufts come directly from the hoodie band. I was told that this was no problem - and received the hoodie exactly as I specified I did not want it. I should have been extremely clear cut with them, but I already got the feeling that my hoodie order had been around for so long (7 weeks instead of 2 :/) that they just wanted it out of there. Without another confirmation email my hoodie was shipped to me.
I guess I just don't think I paid for what I got - $260 total for the hoodie. Maybe I'm silly for being as irritated as I am, but when I pay good money I expect a company to compose itself as a professional establishment would and I feel Lemonbrat was pretty unprofessional.
TL;DR
OVERALL: 5/10
QUALITY: 5/10
CUSTOMER SERVICE: 5/10
PROMPTNESS: 4/10
POSITIVES: Friendly, durable and high quality base hoodie
NEGATIVES: Extremely slow (unsure if circumstantial), pricey, really really bad at hair
-GM
