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Attack of the Money Hounds.
11 years ago
Well this went from a good day to a craptastic one.
Started out good with a nice get together with my family to celebrate a belated birthday party and Father's Day for my dad and brother-in-law. Had a good time, went out to eat and there wasn't any fighting. Got home and read a story to my youngest niece, relaxed with some TV, and then decided to get ready for bed. But before bed, I checked my email and... I had a notification from my bank. I'm overdrawn.
Overdrawn? That's impossible. So I check and sure enough, I am overdrawn. Not only am I over drawn, but my bank account is empty. Somehow, somewhere, someone at Geek Squad decided to charge me for something, emptying my bank account in the process and leaving me overdrawn. The time that the transaction happened, about 9:30PM was the same time I was reading a book to my niece. Time stamp on the notification... about midnight.
So, a phone call to the bank... automated message that was annoying as heck. So, go to the website and pull up the supposed "Live Customer Support" . . . another automated thing where the live person on the other end was a robot created by LivePerson, a company that specializes in such things. And I get informed that I have to wait till about 8AM to call the Customer Service and Claim Filing Department to file a claim of an illegal transaction on my account. In the meantime...
I'm broke.
Nothing left in my bank account, and not much left in wallet. The robot for the bank said that I would be refunded the money if the claim is processed, but not sure how long that will take. Till then I am a bit stressed out, and more then a little angry about the situation.
Started out good with a nice get together with my family to celebrate a belated birthday party and Father's Day for my dad and brother-in-law. Had a good time, went out to eat and there wasn't any fighting. Got home and read a story to my youngest niece, relaxed with some TV, and then decided to get ready for bed. But before bed, I checked my email and... I had a notification from my bank. I'm overdrawn.
Overdrawn? That's impossible. So I check and sure enough, I am overdrawn. Not only am I over drawn, but my bank account is empty. Somehow, somewhere, someone at Geek Squad decided to charge me for something, emptying my bank account in the process and leaving me overdrawn. The time that the transaction happened, about 9:30PM was the same time I was reading a book to my niece. Time stamp on the notification... about midnight.
So, a phone call to the bank... automated message that was annoying as heck. So, go to the website and pull up the supposed "Live Customer Support" . . . another automated thing where the live person on the other end was a robot created by LivePerson, a company that specializes in such things. And I get informed that I have to wait till about 8AM to call the Customer Service and Claim Filing Department to file a claim of an illegal transaction on my account. In the meantime...
I'm broke.
Nothing left in my bank account, and not much left in wallet. The robot for the bank said that I would be refunded the money if the claim is processed, but not sure how long that will take. Till then I am a bit stressed out, and more then a little angry about the situation.
