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Update regarding the incident at In n Out
11 years ago
📼 𝐇𝐄𝐌𝐌𝐒𝐅𝐎𝐗 𝐒𝐓𝐔𝐃𝐈𝐎𝐒 📼
📼 𝐇𝐄𝐌𝐌𝐒𝐅𝐎𝐗 𝐒𝐓𝐔𝐃𝐈𝐎𝐒 📼
𝐒𝐓𝐔𝐃𝐈𝐎 𝐔𝐏𝐃𝐀𝐓𝐄
Update: Over the past week Growly, 
Akhetnu , and 
sysable have made a series of emails and phone calls to the In n Out in question, and to headquarters, and gotten nowhere. :icon Akhetnu: Only got to talk to the same district manager who kicked us out. I felt it appropriate to take the next step, and today made myself real and present by driving down to their corporate office in Irvine. At the front reception desk I was asked why I was there. I gave all the information nessisary, and after a few calls up to the floor of the office building which In n Out occupies a woman named Maurice Caruso, the director for public outreach came down to the lobby to talk with me. It was very cordial, and quite honestly, was more genuine than I expected. She knew -of- us, but not about us, and I had to fill her in on how we had been going to that In n Out for at least 4 years, and told her exactly what happened. She seemed quite surprised to hear how it was handled by the manager, and that there had been no previous attempt to contact us or to talk to us to reduce our numbers, or express concern. This leads me to believe there was a much greater disconnect between the corporate office and this district manager than I previously thought, and he may not have been acting under direction from the office at all.
Ms. Caruso seemed warmly open to conversation, and though of course she could not solve the problem then and there, she certainly did take seriously how a group who had made the overhead of that location was treated so disrespectfully.
I got someone to come down and see me, and that was more than I was expecting. There was talk of working on a comprimise between us and the In n Out, talk of letting the decision stand but offering us some kind of apologetic compensation, but really the most important thing is that the lines of communication are open, as I have her phone number, and she has mine.
I will keep this journal updated as to what happens, but I want to say that no matter what the outcome I am happy and proud to work this problem for our Fandom.
tomorrow I will be heading up to the PS area to scout for possible new locations for a PS eating venue, and shall update again afterwards.
Below is my original journal.
___
It is not of my disposition to fan the flames of drama needlessly, but to incite discussion where the fruits of which may yeild significant progress. It is for this reason that I even discuss our abrupt and permanant removal from the In n Out at the corner of trask and magnolia by the district manager of the corporation upon his first visit in our -at least- 4 years of including a trip to In N Out in the Prancing Skiltaire furmeet.
This man, playing the part of the big kid on campus waving a compararively small stick, stood arms folded and assertive throughout his visit as he went person to person saying to us we are no longwr welcome, and even going so far as to insist we disclose the contents of our bags and coolers, which held nothing but water and gatorade for the fursuiters, but that he suspected might contain alchohol.
His reasons for our banishment, by which he insisted was a blanket banning of all "large groups" but whatever other large groups do patron this In n Out, I suspect this ban will not be enforced, are as lightweight as a feather and as flimsy as Styrofoam.
His reasons, not all of which I claim to have caught, center around the standard meaningless excuse common to any corporation: a halfhearted concern for public safety and full hearted concern for profits. He said to me of the fursuiters, that what if one were to fall from the brick foyer and injure himself? Less so his concern for our safety, and more for his budget for lawyers. I ask him, if this pathetic reason were the real reason then why wait 4 years onward to make it an issue, let alone show up to observe why this particular location made its overhead in one night.
His likely true motives he revealed, when commenting on our size, coupled with the usual blanket statements of fearing for accidents of other patrons, that his true worry was that we were driving away business, without so much as a thought given that we ARE the business. "What if a mother brought her children here and saw this. she would never want to bring her children here again!" he said, and it was in this statement that I thought I heard the air of accusation against us for our preceeding sexual reputation, but when questioned, of course denied was farthest from the truth with "Come on, do I seem like that kind of guy?"
Well you seem like a man who takes no interest in the goings on of his district, and upon your first visit to our visit proceed to deliver a command of bannishment, threatening police action if we are to return, and a man complacent in giving fake and thin reasons for our banishment when after -at least- four years of continued, timely, and reliable patronizing we are -at least- deserving of the real and full truth.
"I want people to come and eat their burgers and leave" And so I say let them. Let them shoot themselves in the foot, and see their profits drop. To fight to continue to go back there is a fight not worth having with a place so dissmissive of us after -at least- four years without so much as a "thank you for your service."
Rather I take Mark Merlino's stand on this. That no Furry ever go back to that In N Out again. But I ad a caveat that we should not roll over and let such disrespect be allowed, and that we flood the phones and emails on the corporation with complaints citing the points written here.
Our focus should be to find a new and more appreciative venue for our numbet, and I shall help to seem one out.
Akhetnu , and 
sysable have made a series of emails and phone calls to the In n Out in question, and to headquarters, and gotten nowhere. :icon Akhetnu: Only got to talk to the same district manager who kicked us out. I felt it appropriate to take the next step, and today made myself real and present by driving down to their corporate office in Irvine. At the front reception desk I was asked why I was there. I gave all the information nessisary, and after a few calls up to the floor of the office building which In n Out occupies a woman named Maurice Caruso, the director for public outreach came down to the lobby to talk with me. It was very cordial, and quite honestly, was more genuine than I expected. She knew -of- us, but not about us, and I had to fill her in on how we had been going to that In n Out for at least 4 years, and told her exactly what happened. She seemed quite surprised to hear how it was handled by the manager, and that there had been no previous attempt to contact us or to talk to us to reduce our numbers, or express concern. This leads me to believe there was a much greater disconnect between the corporate office and this district manager than I previously thought, and he may not have been acting under direction from the office at all.Ms. Caruso seemed warmly open to conversation, and though of course she could not solve the problem then and there, she certainly did take seriously how a group who had made the overhead of that location was treated so disrespectfully.
I got someone to come down and see me, and that was more than I was expecting. There was talk of working on a comprimise between us and the In n Out, talk of letting the decision stand but offering us some kind of apologetic compensation, but really the most important thing is that the lines of communication are open, as I have her phone number, and she has mine.
I will keep this journal updated as to what happens, but I want to say that no matter what the outcome I am happy and proud to work this problem for our Fandom.
tomorrow I will be heading up to the PS area to scout for possible new locations for a PS eating venue, and shall update again afterwards.
Below is my original journal.
___
It is not of my disposition to fan the flames of drama needlessly, but to incite discussion where the fruits of which may yeild significant progress. It is for this reason that I even discuss our abrupt and permanant removal from the In n Out at the corner of trask and magnolia by the district manager of the corporation upon his first visit in our -at least- 4 years of including a trip to In N Out in the Prancing Skiltaire furmeet.
This man, playing the part of the big kid on campus waving a compararively small stick, stood arms folded and assertive throughout his visit as he went person to person saying to us we are no longwr welcome, and even going so far as to insist we disclose the contents of our bags and coolers, which held nothing but water and gatorade for the fursuiters, but that he suspected might contain alchohol.
His reasons for our banishment, by which he insisted was a blanket banning of all "large groups" but whatever other large groups do patron this In n Out, I suspect this ban will not be enforced, are as lightweight as a feather and as flimsy as Styrofoam.
His reasons, not all of which I claim to have caught, center around the standard meaningless excuse common to any corporation: a halfhearted concern for public safety and full hearted concern for profits. He said to me of the fursuiters, that what if one were to fall from the brick foyer and injure himself? Less so his concern for our safety, and more for his budget for lawyers. I ask him, if this pathetic reason were the real reason then why wait 4 years onward to make it an issue, let alone show up to observe why this particular location made its overhead in one night.
His likely true motives he revealed, when commenting on our size, coupled with the usual blanket statements of fearing for accidents of other patrons, that his true worry was that we were driving away business, without so much as a thought given that we ARE the business. "What if a mother brought her children here and saw this. she would never want to bring her children here again!" he said, and it was in this statement that I thought I heard the air of accusation against us for our preceeding sexual reputation, but when questioned, of course denied was farthest from the truth with "Come on, do I seem like that kind of guy?"
Well you seem like a man who takes no interest in the goings on of his district, and upon your first visit to our visit proceed to deliver a command of bannishment, threatening police action if we are to return, and a man complacent in giving fake and thin reasons for our banishment when after -at least- four years of continued, timely, and reliable patronizing we are -at least- deserving of the real and full truth.
"I want people to come and eat their burgers and leave" And so I say let them. Let them shoot themselves in the foot, and see their profits drop. To fight to continue to go back there is a fight not worth having with a place so dissmissive of us after -at least- four years without so much as a "thank you for your service."
Rather I take Mark Merlino's stand on this. That no Furry ever go back to that In N Out again. But I ad a caveat that we should not roll over and let such disrespect be allowed, and that we flood the phones and emails on the corporation with complaints citing the points written here.
Our focus should be to find a new and more appreciative venue for our numbet, and I shall help to seem one out.
One thing I had thought of was finding some place to go where food trucks can come. But I don't know where.
Did that guy really say those things to you, personally? That adds insult to injury. Not only are we disallowed from congregating at our preferred venue, for ambiguous reasons, but he saw fit to mention how he finds us rather disgusting (or something to that effect).
In your case, though it seems you had one green underling: Though, I'm glad you're getting it all straightened out.
In a similar way... restaurants really don't like "campers" at their tables. They have to cover costs of rent and wages and taxes (probably more in California.) Just a little idea about how they do... the food from a hamburger joint doesn't generate profit. It comes from soda sales on top of food... whatever keeps them going, just hanging out doesn't. Timely moving of people in and out does. They probably have some number like 45 min. per person or something. I think they call it table turn time. If they're putting some large group out... if it's dozens or 100 possible customers... then cold hard cash is already looked at... the hang out isn't turning tables and is probably blocking other customers. If that's what their numbers make them think... a restaurant isn't a public place, and it's not discrimination if they decide to ask some customers to leave a private business because they're hanging out too much.
Try a food court at the mall? Or hire a food truck to pull up right at the house, or a shuttle or catering or something. I'm kind of amazed that a house party can exist month after month for a long time with a swarm of people and not get shut down by regulation... I have no idea about the neighborhood, but it's cool they can do it where they are.