Sorry, Corr. I hope you can get things fixed, or get a new modem soon! My old one started acting up last summer, so I know how much of a headache it can be when your service is only spotty at best!
Ick. These tech people always seem to take forever to get to you. But I hope they can get things sorted out, and it's good that it's behaving at the moment at least!
*reaches for you*
OwO
*hugs*
Hope you had a great New Year. =D