I currently work at a Wal-Mart in Portland but being a Cashier the stress is eating away at my resolve to stay long enough to move to overnights. My manager told me that until the front end has more cashiers I can't move to overnights. Cashiers are dropping like flies. The new hires work a day then quit and the ones who have stayed longer are quitting too. The ratio of cashiers to floor associates on the registers is becoming a greater issue and last night was my breaking point.

What Happened:
I've been having breathing issues the past few days and they put me out on the register at garden center outside. I had a steady stream of customers that were sent out to me because the lines were so bad. It wasn't too stressful. I was put out on a regular speedy lane after my first break and had to deal with the customer service managers not responding to requests for change or opening my register. There was a lady who forgot her card out in the car and she was in the motorized carts. I went to suspend the transaction and the managers didn't come with their keys so I changed it to aborting the transaction and there was no response. All they had to do was click a button on the Palm and it would be gone. The Palm is like a touch screen cell phone that has the schedule and can approve certain things from a distance. 20 minutes later the lady comes back. I never got the transaction aborted. She paid for her stuff and left. A few customers later a guy wanted some stamps but paid with a card. I needed to open the drawer for them. I literally had to walk away from my register to go to customer service to get one of the mangers to use their keys to open it because whoever had the Palm was not responding.
Later on the last hour of my shift I get put at 15 which is our cigarette lane and the only one we never shut down. A mother in an electric cart and a daughter who looked like a teenager came through my line. African American. My mother calls me color blind because I could care less what color you are. I've dated and been friends with many different people of different colors but I say African American to let you have a picture in your mind of how their attitudes were.
I started ringing up their items. I put heavy stuff like cans on the bottom, lighter stuff on top, and if there is bread I put it on top so it doesn't get crushed. The mother said that she didn't want the bread crushed (in a very rude tone) and pulled it out of the bag. I said ok and put the bag with the rest of the items onto the counter. She opened a bag and started stuffing all the bread into the bag. I try not to do that because the combined weight of the bread on top still crushes the bread on the bottom. There was a stray lemon that was out of the plastic bag she had and so I combined them and put them in the paper bag with all the other fruits and veggies she had and she ripped them out of the bag and said she had them separated for a reason and pulled the lemon out of the plastic bag and put them in the first bag.
Look, I don't care who you are if you come through my lane, but most customers at least tell me they want the bread in a separate bag, or if they're that fucking picky they bag it themselves. I got angry and kept my mouth shut. At the end after they paid the daughter said that I should smile more. She stood right there as her mother did the things she did and had the gall to say that. I have had people play the race card on me. I've had people play the hurt and abused customer that none of the associates would help when associates have said they were never asked for help. But I have never had this happen and I told her that after the day I had I really didn't feel like smiling. They went and complained to my manager and the daughter came back and said my attitude was very poor. I told her I was doing the best I can with what was given to me and she left. I started crying and couldn't stop and they pulled me off the register and for the last half hour of my shift I sat in the break room.


TL;DR Managers didn't responded and made my job impossible to do and had a horrible customer I had no idea how to deal with that complained about me when they were being rude to me.

In the mean time I'm looking for another job hoping to quit soon but I'm out of money for the next week except for $23 for food. I'd like to take commissions or donations to help me until I get paid and I will either pay you back or draw something. Send me a note and I'll give you my PayPal otherwise I'll be applying to everywhere in a 20 mile radius.