Allergy Warning
Rhett has a dog, and Leon has 1 cat in each of his parent's homes. These pets and their fur may come in contact with the fursuit. Leon will vacuum and wash the suit regardless before he sends it out, but if you are extremely allergic to cats, and/or dogs, please announce it!

Quotes and Prices
We only give out quotes a week before we open for commissions. We will only reply to quotes that have been sent via our quote form. The form will stop accepting responses when commissions are closed. Emails will be sent out to all of those who have filled out the quote form to let them know that we have received their quote. An email will be sent if the character has been accepted. Prices are subject to change between commission periods.

Payment
Money orders are the preferred payment method, but a cashier's check will do just fine as well. Cash is not accepted unless it is paid in person. We are not responsible for money that is lost in the mail. A 30% nonrefundable downpay is required for fullsuits and heads. Payment plans are accepted, which are decided upon with the customer.

Parental Permission
Any customer under the age of 18 must have a parent or guardian contact us via phone or email and grant permission for their child to commission us.

Shipping
Shipping is not included with quotes. An address will be needed to determine shipping costs. We ship worldwide, but keep in mind that we do live in the U.S. and shipping may be costly in places outside of the U.S. Insurance and a tracking number is usually included with shipping. Shipping must be paid before the suit is sent to the customer.

Cancellations
The initial 30% down payment is not refundable, so making sure you are financially secure before commissioning is very crucial. However, part of what you have paid can be refunded, but if work has already been started it will affect how much can be refunded.

Deadlines
We offer reasonable deadlines on all our commissions. Note that making fursuits takes time and we have other things in life to do. The minimum time we can compete a fullsuit is 2 months.

Concept Art
Concept art is required when getting a quote. It should have 2-4 different views of the character you are wanting to get a suit of, or at least show most of the markings. We are not responsible for any markings that may have been missed that were not present on the concept art.

Concept Alterations
Customers may get a re-quote if the concept/design of their character has changed. Contact us about any last minute changes to a design/concept, as smaller changes may not affect the time of completion or price. Anything that requires new needed materials will affect the price or time of completion.

Work-In-Progress Pictures
The customer can be provided with WIP shots of their suit while it is being made. These can be sent via email. We may also post WIPs to our twitter.

Sizing
Duct Tape Dummies are required for fullsuits in order to make sure the suit fits properly. You can find a tutorial on how to make a DTD here. Measurements for other parts such as heads, feet, armsleeves etc may be needed upon request.

Repairs
Repairs can be made for no cost as long as the warranty has not run out. The warranty for any suits or parts that we make is one year. If the warranty has not run out on your suit, we will fix any of the issues free of charge and send it back to you as long as you pay to ship both ways. If the warranty on your suit has run out, we can quote you on how much the repair will cost. Repairs will not be made if the suit was purposely damaged or changed by the customer. The suit must be washed or cleaned before being shipped to us. If the suit is unclean when it arrives, it will be sent back with no repairs until it has been cleaned. Repairs are done within our own schedule, but if you need it to be repaired by a certain convention or event please let us know.