Dear ITS Service Desk,

I'm writing you with some emotions, that'd undeniable, but I couldn't keep quiet. I had to write thanking you for oh so graciously fixing the noisy-ness of my laptop's fan. I really didn't want to be "that" person in class with the horrible computer noise. However, I don't appreciate that upon the return of said laptop while it lacked fan noise it also lacked the ability to boot up or run!

I appreciate that you quickly took it back to solve the problem, however, you didn't do that at all. In fact, now it boots sporadically and has a plethora of error messages. I don't even know where to begin. I am baffled that this has happened as it never occurred to me, me the compulsive worrier, that this nice, free service would ruin something for me. It never occurred to me to distrust the smiling crew of students behind the desk though now I'm regretting the decision to hand over my laptop. I'm suddenly seeing that my joke about leaving behind "my baby" should have been some sort of foreshadowing.

Thankfully I could get my notes off of your file and back them electronically now. Thank god for that, however, that changes nothing that you've broken my laptop and upon emailing you about it, you merely told me to buy a new hard drive and you'd install it for me! Thank you, but what? I wouldn't need to even be thinking about buying a hard drive if you hadn't broken it! Now, thankfully, I have an older laptop that I can function with. Yes, it overheats and burns me because the fan is broken, but at least I have it. Yes it's fan is even worse than the other one, but at least I have it. You haven't ruined everything.

you didn't ruin everything, and I'll survive even without this being resolved. You did break the one nice thing I had though. I have a lot of things. I'm blessed in life, but I buy things used. I bought the smallest size tv I could, on sale, when I got a new one. I have a used phone and always have. I buy clothes used and on clearance racks. I have a second hand blender even, but they are all loved and they do their jobs. However, that laptop. That laptop I got for my education. I received that gift for Christmas years ago with the knowledge that I would need it and use it and cherish it for my education, that'd it'd be taken care of and would last. Now, you've taken away that one immaculate thing. You don't seem to realize it, but the very first piece of damage that laptop got, a little scrap on the lid, I hated myself for a week for it. You don't know, but the first time that laptop slid sideways off the bed and the corner broke off a little piece of plastic, I couldn't sleep for four hours because I was sick with guilt at myself for marring this nice thing I had. You wouldn't know that because you're just strangers, but you went and you topped me! At least I don't feel responsible for this destruction, though ultimately, if I had been a bit more worried and not given it over to you, it'd be fine (though noisy) right now. If I had just cleaned the fan myself. If. If. If.

If you hadn't fucked it up. Because it's not my fault, no matter how much this sick feeling in my gut is telling me that I must of had something to do with this.

You've also triggered my first anxiety attack of the semester, thanks, I thought I was escaping that for awhile. Might as well jump right in though right? Don't wanna be the last one to find themselves unable to breath at their desk! Had to break in the room a little with some good all nausea and panic. Thanks for speeding that along.

Thanks for all of it.

Sincerely,
The Noisy Fan