Nice thing to read right when I'm about to buy an Ad space :I I thought they got past this kind of crap

They will get past this once the whole of the actual Admin is removed and placed on a an isolated rock far away in another dimension of space, and a competent and dedicated Admin team is put in place to take care of this site as it should be done.

I got a reply on Dec 21st to a ticket I sent on Oct 14th 2014... For an account that has obviously changed since then, as, by the time I sent my ticket, it was a giant advertisement for a car dealership somewhere in the US... Now it has some cutesy chibi furry stuff on it.

Byotiful ( ͡° ͜ʖ ͡°)
Good luck finding someone like that who's willing to cover months/years of backlog :/

That's doable with dedicated people and a very good communication. I've no idea how many tickets are waiting in the system, but I'm sure many of those do not require hours of investigation.

Given when they've replied to mine, they might have about a 14 months backlog, give or take a few weeks. With a dedicated team doing only that all day, and a big team, it can be fixed in a matter of months. I'd say a trimester maximum for all the tickets about breach of the rules and such. Technical tickets are another matter.

But they also need to communicate, so people will feel reassured. Something like this: "Today, we have 123.456 tickets in queue, the oldest one is from 21/12/2014. We have 5 people working full time on it, we'll keep you apprised." Then, a week later, they post an update: "we're down to 111.111 tickets, oldest is from 03/01/2015. Still going strong." And so on.

That would go a looooong way to restore some faith in those people.

But that's wishful thinking.

My point stands still anyway, not enough people willing to do that (especially since I think almost all staff members are volunteers) and those who are willing might be driven away for other reasons (mainly drama I guess).

AFAIK, they're all volunteers except Dragonneer who is now an employee of IMVU. Though, persistent rumors have it that the vast majority of the staff, at every level, are either friends of Dragoneer or people who managed to get in his good graces through various means. Thus he's quite lenient with everyone, even if the work is not done or done sloppily. After all, his RL mate is part of the staff...

actual about half the new mod/admin team is paid IMVU employees now

I didn't knew that. I don't remember it being announced or advertised on the site. Like on the top bar that they use to tell us about server problems, for example.

same till i asked the admin i had deal with a ticket last week

Good to know, hopefully it'll be better than before :/

thats why i ntoiced some mods/admins have profiles here but there blank casue there just admin/mod accounts there nto actual active member accounts

FA: We know drama.

I got 4 letters for ya:

IMVU

That's a penny for the swear jar.

Pay up!

Can I pay in lindens?

Sure thing!

However the transaction exchange rate doubles when paying in L$.

Fuck it, I have nothing else to offer. I spend too much time sitting and doing nothing in a simulation of real life trying to wrestle attention from others like its a game of tag.

soon iall get me a membership of SF.com again

There handling of day to day needs is pitiful.

they are to busy harassing artists...

When I bought an ad some years ago it took weeks to activate. Theeeen I never bought space again, but I understand you have a situation that calls for it.

Looks like they have since gotten it sorted out (THANKS GUYS!) but I still never received a response so who knows when it activated and when it expires...