So I just now got my FA account back. I'm relieved that I got through this and nothing was done to my account while it was in the wrong hands. I'm grateful that the FA staff was able to help me with everything and it was super easy. No complications, just patience and communication. I am especially appreciative to the great individual who assisted me, but I feel like I shouldn't mention names(mostly for safety purposes). I hope that if I ever have any more issues that I can depend on his/her aid again. Five star customer service. ;D