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Thank you for making customers feel like pieces of shit
9 years ago
☀ We have a comic for you named Cérès World ☀ : Cérès World
This is our team : 
Vashaa 
houkuko 
fluttershyspy 
little_shewolf
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abluedeer 
shana
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*~ ✎____________________✐ ~* 
Vashaa
houkuko
fluttershyspy
little_shewolf
abluedeer
shanaNo, cutomers can't ask for anything from artists.
No they aren't lil' queens and kings who can claim to be served like they are ruling at the top of the world and can act the worst but still get what they want in the end.
No. Of course.
But same should be said about artists (probably especially famous ones).
Do you think it's right to break your rules, make mistakes and then tell your customer : "Hey, I don't understand why you're upset. At least, you got something."
NO.
And you can't act like you did nothing wrong and then claim out loud that you're tired of people just complaining for nothing.
Rules must be followed on both sides. Sometimes mistakes are shared but sometimes, yes, customer isn't the one to blame.
Think twice, try to stand in your customers' shoes and I may assure you that it will considerably improve your communication with them.
Hey after all, I'm both an artist and customer.
And I would never blame any of my customers for a mistake I've made. The only thing you can do is : to try to find a way to fix the mess and make everything good for everyone to feel just right in the end. Including you.
That's how customers should be treated. That's what customers should be very thankful for.
Simple business rules.
I'm just sad to realize that such fundamental rules might be completely avoided on some places nowadays...
This is not the world I want to hand down to our children...
Sorry kind of vent, I needed to let this all out.
No they aren't lil' queens and kings who can claim to be served like they are ruling at the top of the world and can act the worst but still get what they want in the end.
No. Of course.
But same should be said about artists (probably especially famous ones).
Do you think it's right to break your rules, make mistakes and then tell your customer : "Hey, I don't understand why you're upset. At least, you got something."
NO.
And you can't act like you did nothing wrong and then claim out loud that you're tired of people just complaining for nothing.
Rules must be followed on both sides. Sometimes mistakes are shared but sometimes, yes, customer isn't the one to blame.
Think twice, try to stand in your customers' shoes and I may assure you that it will considerably improve your communication with them.
Hey after all, I'm both an artist and customer.
And I would never blame any of my customers for a mistake I've made. The only thing you can do is : to try to find a way to fix the mess and make everything good for everyone to feel just right in the end. Including you.
That's how customers should be treated. That's what customers should be very thankful for.
Simple business rules.
I'm just sad to realize that such fundamental rules might be completely avoided on some places nowadays...
This is not the world I want to hand down to our children...
Sorry kind of vent, I needed to let this all out.
Mr-Lemur
muramuri
madshy
And I'm sorry to read that you had to face a similar situation. ^^'
No need to apologize. We all need to vent sometimes, even me. You're absolutely right. If an artist treated me like that, they'd definitely lose my business.
But thank you again for your kind support wolf pal ^^ *Gladly offers a friendly hug back*
Sauf que, quand tu réalises que l'artiste a fermé l'auction plusieurs heures avant la fin de l'enchère sans prévenir, seulement au moment où il t'envoie la note pour le paiement qui ne comprend pas le dernier slot que tu as tout fait pour gagner aussi, tu t'attends à des excuses ou qu'au moins il fasse un geste commercial ou essaye de rattraper son erreur. Beh, visiblement on ne raisonne pas tous pareil.
On a juste eu droit à un "Je ne comprends pas pourquoi vous êtes en colère, au final vous avez gagné quelque chose", alors qu'on était ni en colère ni insultants mais juste étonnés et déçus... Bah excuse-moi mais du coup j'ai préféré tout annuler (en lui disant que je comprendrai s'il nous blacklistait, c'est marqué dans ses règles alors s'il veut le faire on était prévenus. Mais bon, ça aurait été gonflé en plus de décider soudain de suivre ses règles alors qu'il ne l'a pas fait pour l'enchère x) ).
Et tu te réveilles le lendemain pour réaliser que plutôt que de te répondre pour essayer d'arranger les choses il a trouvé le temps de rédiger un journal où tu te fais accuser indirectement d'emmerdeur et de dessiner un guide pour les participants à ses enchères à suivre...
Merde mec non... C'est toi qui as déconné là, pas le client...
Bref, il ne nous reverra plus jamais.
Mais du coup je me suis retrouvée sans cadeau d'anniversaire pour ma meilleure amie...
Voilà voilà.
Aarhg je comprends la frustration, la réaction de l'artiste, en ce qui concerne la réponse c'est pas du plus mature. >_<
Arf, tu trouveras autre chose de mieux hein ! ^^"
Bah, carrément faire un journal et un guide en mentionnant qu'il le fait à cause de problèmes causés par des gagnants... ça m'a bien achevée...
Vip ! >_<
Au fait, rien à voir, mais je crois que Flutter craque totalement sur tes telegram stickers XD
Ah oui j'vois de quel artiste tu parles pour le guide, c'est pas cool et ça te visé. :/
Oooh t'as Telegram ? V'nez c'trop bien les stickers. xD
Moui, voilà voilà. Le mieux c'est de passer à autre chose j'imagine ? ^^'
Non, je sais même pas comment ça s'utilise. Je suis... larguée sur le sujet. XD Mais on adore utiliser les petites choses comme ça sur Facebook ou Skype. *___*
Mais c'est bien Telegram ?
Oui, t'trouveras d'autres artistes.
Ah c'est simple et fluide, bah j'suis là bas au lieu de skype, donc bon. Et les stickers personnalisés ajoutent un plus. ^^
OUI c'est bien rejoins nous ! XD
Oui son YCH collait juste impecc pour la série de jeux qu'on adore mais... je peux toujours demander un dessin sur le même thème ailleurs. XD
Les chibis à la Final Fantasy c'est pas trop ton truc toi ?
Ah mais c'est pour ça alors que je te croise plus trop sur Skype ? Hum, va falloir que j'essaye alors ! >_<
Ben oui, je ne veux pas rester seule sur Skype moi é_è
Bah un dessin sur le thème qui te plait !
Ah je connais pas trop FF, mais ça dépend, des chibis avec un costume, c'est ça que tu voudrais? =0
Oui, j't'avais mis un message la bas aussi comme quoi j'y étais moins. é_è
Donc raison de plus pour te retrouver et discuter ! ;)
Justement, j'adore les anciens Final Fantasy jusqu'au X *__*
Oh non ! Tu ne connais pas trop ? Mince, il faut qu'on trouve le moyen de te faire connaître ces jeux sont top ! >o< Mais oui ce serait l'idée grosso modo. XD Des chibis tout mimis dans des costumes de nos classes préférées tirées des Final Fantasy <3 (Même si pour moi c'est toujours trop dur de choisir entre Mage Blanc et Invocateur ! >o< )
Oui c'est vrai, pardon, ma mémoire flanche le matin de bonne heure... T_T Et j'avais du coup regardé pour Telegram je me souviens mais... j'étais paumée dans les liens pour l'obtenir... o_o'
Arf, bon, dis comme ça, je vais devoir bouger mes fesses moi. >o<'
Je suis plus branché Kingdom Hearts. XD
Ah d'accord oui je vois, vos persos dans l'univers du jeux quoi ! ^^
Ah bah repose toi, eh tu bosses aussi. >3<
https://desktop.telegram.org/ Tu peux le télécharger ici, et sur phone. x)
Vuii vivement !! ;)
Ah bah, tu pourrais aimer FFVII, VIII, IX et X alors, pour l'histoire. :3 Peut-être ? XD C'est la même boîte qui a fait les Kingdom Hearts en plus :D
Valà, habillés selon la classe, tirée des jeux, qu'on aurait choisi. XD
Ah vi voilà, j'avais fait demi-tour au début parce que je pensais que c'était juste pour les smartphones et moi j'en ai pas. XD Je pensais pas qu'on pouvait l'avoir sur PC !
Du coup ça y est, je l'ai téléchargé et installé. :D
Mais je ne vois pas du tout comment on peut ajouter nos stickers... é_è
Ouais faut voir. Pour l'instant j'ai pas mal de jeux à finir et pas trop le temps pour. X)
D'accord, d'accord. =)
C'est sur les deux, et donc pratique. x)
Okii, faudra me passer ton pseudo, que je t'rajoute. :)
Je pourrais t'expliquer là bas. ^^
Ou alors tu n'aimerais pas parce que c'est beaucoup d'histoires à suivre. XD Ah ça je connais malheureusement... j'ai à peine entamé Bravely Default... ^^'
Vip j'ai enfin compris. XD
Bien sûr ! C'est toujours le même ^^ : Little_shewolf
Aw merci ! <3
The best way to handle anything is to treat both parties involved as human. Artist and commissioner, we are both human, we are both fallible, and thus we still both deserve basic respect.
(unless it is something little like design markings that can be easily remedied).
If it's something drastic, I cannot do it without charging more for time...and no artist should to it without compensation. ONLY if it is commissioner error though, if it is proven to be artist error (because we are human) then we should fix it.
Your comment is so spot on,I cannot love it enough.
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I think we've all seen some commissioners who can be total a-holes like the ones who think because they paid you a quick, measly $15 they can expect the world handed to them on a silver platter, but we've also stumbled upon artists who just don't give a damn either. It'd be such a nice day when people can all work together nicely to get things done right. Ahh, dreams right? ;P
We can hope though.
They are real persons and arting is real and serious business for many of them. Hey, I know it better than anyone else as I am an artist too.
But here, that's not the point.
If I took time to share feelings with you all, it's because I really got hurt by someone's attitude. Some artists tend to hide behind giant shields of pride or fear, forgetting that, yes, customers are only real persons too and sometimes, they aren't the ones being wrong. Especially when you're disappointing them by not following your own rules when they're asked to agree respectfully with your toss and rules.
Simple rules as warning them when you want to close some auction sooner so they don't have to wake up early for nothing without realizing that it was useless before you're asking them for money again and again.
Simple rules as to take responsability for your mistakes and try to fix it or at least simply apology.
You know, normal reactions towards another person when you did a mistake.
I don't want to give more details about what happened because there would be no clue in starting a fight here, but I'm the kind of very comprehensive and patient person and I only wanted to make some people remember or realize that their reactions are simply not right.
Customers must be respectful, so do artists.
This is all I wanted to say. ^^
And of course, this is open debate, and I hope you won't get anything I've said personally. That wasn't my intention to hurt anybody.
But this time it should have not been something needed. It was only a matter of disrespect toward their own rules and then customers. ^^' Don't worry, I didn't lose more than just my admiration and respect for them and one more piece of my faith in humanity.
But I did wanna mention (as an avid court tv watcher (yes, I have no life)) that even the correspondence between the two of you, if any, only need say, "You agreed to do this, this, and this," and if their response is, "Yes," then that's binding as a contract.
It would be great if we could rely on people's words being their bond, but we sadly can't. In any event, it's just good to hear that you've come out of this semi-okay. And, I found it classy that you didn't call out the artist by name.
No, and the person who inspired me this journal, I've tried to talk with him first. And that's because his reaction was truly disappointing that I ended writing something I usually rarely write : complains en lessons towards other people.
Sorry to make it about myself.
Now please take a deep breath and keep all the time you need to re-organize your feelings and thoughts, because you're a great person and you must not forget about this.