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[rant] Best Buy Geek Squad
19 years ago
Let me first start off by saying "fuck".
Some of my friends are aware of the crap I went through at the end of last semester, but I just found out some new information...
The day before everything was due for my English final, my operating system decided to lose some data that prevented it from booting. I tried a few ways of working around that, even booting from disk, but of course, Windows XP Tablet Edition doesn't work correctly with just a regular Windows XP installation disk. And as luck would have it, the operating system disk that the company provided with the computer, will only reformat the harddrive to factory settings...
So, since I had information on my harddrive that I could not afford to lose, like my final project in English along with my final revisions of my papers...I couldn't reformat. Instead, I contacted my professor and explained the situation. She fortunately extended my deadline, and just gave me an incomplete for the semester which would be changed after I turned everything in.
Well, I took my laptop to Best Buy to see if they would be able to work around the operating system and pull the files off my harddrive. Of course, I needed my entire "My Documents" folder because of all of my music, pictures, and other school information. So, they wanted $160 for them to back everything up...ok, fine...I couldn't afford to lose the data, so I just had to bite my lip.
They wanted to run more tests and crap on my computer to tell me exactly what the problem was, when I already knew what it was. The lady was like "We had software that will be able to tell you if it's a problem with the memory, or the harddrive, or the BIOS or whatever." I just said to her "No no, I'm going to send it to the manufacturer, I just want the data" when I was thinking "I already know what the problem is, and I'm not going to pay you any more to just confirm that, and there's no way I'm going to let you attempt to fix it!"
So, I get a call a few days later saying that the backup was complete. I picked up my computer, and did a quick check of the 7 DVDs that were given to me to make sure that my English assignments were on there, and then I began to reformat my harddrive. As soon as the reformat was complete, everything worked fine.
I didn't have a reason to go through my pictures folder until recently. And now that I do, I find out that half of my D70 pictures are missing! Luckily a good portion of them were backed up on my harddrive, so the only thing that I can determine to be missing is my folder of photos from Midwest FurFest...
But what sucks most, is that those files were documentary. They were for my memories of my first furry convention, and there were some people who wanted some files from that. Like Cheetah wanted some photos of Fay's rocker, and there were some other portraits spread around that I wanted to keep.
D:
Just...damnit, I hate Best Buy's "Geek" Squad. Next time if I ever have to do this again, I'm waiting to reformat my harddrive and go back for every last file that I do not have backed up.
[/rant]
Some of my friends are aware of the crap I went through at the end of last semester, but I just found out some new information...
The day before everything was due for my English final, my operating system decided to lose some data that prevented it from booting. I tried a few ways of working around that, even booting from disk, but of course, Windows XP Tablet Edition doesn't work correctly with just a regular Windows XP installation disk. And as luck would have it, the operating system disk that the company provided with the computer, will only reformat the harddrive to factory settings...
So, since I had information on my harddrive that I could not afford to lose, like my final project in English along with my final revisions of my papers...I couldn't reformat. Instead, I contacted my professor and explained the situation. She fortunately extended my deadline, and just gave me an incomplete for the semester which would be changed after I turned everything in.
Well, I took my laptop to Best Buy to see if they would be able to work around the operating system and pull the files off my harddrive. Of course, I needed my entire "My Documents" folder because of all of my music, pictures, and other school information. So, they wanted $160 for them to back everything up...ok, fine...I couldn't afford to lose the data, so I just had to bite my lip.
They wanted to run more tests and crap on my computer to tell me exactly what the problem was, when I already knew what it was. The lady was like "We had software that will be able to tell you if it's a problem with the memory, or the harddrive, or the BIOS or whatever." I just said to her "No no, I'm going to send it to the manufacturer, I just want the data" when I was thinking "I already know what the problem is, and I'm not going to pay you any more to just confirm that, and there's no way I'm going to let you attempt to fix it!"
So, I get a call a few days later saying that the backup was complete. I picked up my computer, and did a quick check of the 7 DVDs that were given to me to make sure that my English assignments were on there, and then I began to reformat my harddrive. As soon as the reformat was complete, everything worked fine.
I didn't have a reason to go through my pictures folder until recently. And now that I do, I find out that half of my D70 pictures are missing! Luckily a good portion of them were backed up on my harddrive, so the only thing that I can determine to be missing is my folder of photos from Midwest FurFest...
But what sucks most, is that those files were documentary. They were for my memories of my first furry convention, and there were some people who wanted some files from that. Like Cheetah wanted some photos of Fay's rocker, and there were some other portraits spread around that I wanted to keep.
D:
Just...damnit, I hate Best Buy's "Geek" Squad. Next time if I ever have to do this again, I'm waiting to reformat my harddrive and go back for every last file that I do not have backed up.
[/rant]
But thanks