Windstream is -shit-
8 years ago
WE value our customers? Hell no you dont.
I called to try to get our internet speed back, We are paying for 6 Mbps
They claim we are changed to 3 Mbps, we never made that change, and are paying even on our bills for 6, they are trying to short us, but they barely sucesfully supply us with 1 Mbps because of a defective part in one of the local internet boxes.
I confronted about that issue, and pointed out multiple times "WE got our 6 Mbps for -seven years-" before you all starts to lie about copper wire and 'bandwidth allocation' because of things, when we know those are both cop-out answers, Not to mention even if we are supposed to be getting 3, YOur barely able to get one, and currently for a few hours we have been basically getting -no- internet. (0.08 Mbps)"
"I will be happy to try to help you get these issues resolved, So lets begin to troubl-*CLICK*" ..THEY FUCKING HUNG UP ON ME.
....and windstream is the -only fucking land internet provider that accesses this area without resorting to satalite -high limited use restriction- internet....
I called to try to get our internet speed back, We are paying for 6 Mbps
They claim we are changed to 3 Mbps, we never made that change, and are paying even on our bills for 6, they are trying to short us, but they barely sucesfully supply us with 1 Mbps because of a defective part in one of the local internet boxes.
I confronted about that issue, and pointed out multiple times "WE got our 6 Mbps for -seven years-" before you all starts to lie about copper wire and 'bandwidth allocation' because of things, when we know those are both cop-out answers, Not to mention even if we are supposed to be getting 3, YOur barely able to get one, and currently for a few hours we have been basically getting -no- internet. (0.08 Mbps)"
"I will be happy to try to help you get these issues resolved, So lets begin to troubl-*CLICK*" ..THEY FUCKING HUNG UP ON ME.
....and windstream is the -only fucking land internet provider that accesses this area without resorting to satalite -high limited use restriction- internet....

Wererilla
~wererilla
Angry dragon is angry...and rightfully so.


Considering the fact that even the medical people who try to check on my grandpa and his heart monitor over the internet -are scared- because of how bad the internet has been they can't get a connection to check on him, and sent something so we could try a satalite/cell/something connection for them to monitor him because of how shit windstream is...damn right, Winstream basically is in huge risk of negligence charges considering they have been told about it multiple times.

Wererilla
~wererilla
Hope they get their heads out of their asses soon.