Very rarely do I feel the need to address any sort of issues. I typically handle problems, and I move on from them swiftly. I have seen a raise in this issue. I feel as if I need to address the situation publicly. I do not mean any offence.

I will, in no way, tolerate harassment or rude behavior from my clients. I will not take verbal abuse. If I feel threatened in any way, I will refund you. You will not contact me again after I make a request to cease contact.

In these particular cases, I always refund in full. I wash my hands completely of the situation, especially when I request for anyone to not contact me again immediately after I refund.

I wanted to make it very clear I do not tolerate poor behavior or abuse. I try my best to work with everyone, but enough is enough. Rudeness has been rearing it's ugly hear this year so far. I cannot fathom why this is the case.

I apologize for being so direct about this.
I hope everyone understands my stand on poor behavior.