FA+
Shop
Another update
7 years ago
It's been a long time since we've updated out FA. We've moved to other places like Twitter on Instagram to showcase our work. Activity on FA has seemed to dry up as of late. We hope things pick up soon with the site. It's really sad to see the site turn into a ghost town.
Onward to other updates!
This year has been a struggle with all of our traveling and sickness running a muck. Not only was this a trying time for me (I'm the one who's always going through health struggle in the shop), but my friends and family were also very much sick all year. The love of my life has been fighting infections all year long, forcing me to drop work very quickly and sporadically. To those who've been extremely patient with us, I cannot thank you enough. It really warmed my heart to receive so much empathy and understanding back.
We strive to handle issues as soon as they arise. My health problems sometimes leave me down and out for a week or more at a time. I typically power through commissions anyway, but my health suffers. I'm always quick to notify someone in the shop to notify our clients when problems do arise. Folks are either refunded asap upon request or automatically if we feel we cannot meet their deadline due to unforeseen circumstances.
Over the recent months, we've had a handful of folks demand to know every bit of our private life. We typically refund these orders as we feel we cannot provide that level of service. Our shop already works at high capacity with suit heads and full custom costumes rotating out in 1 months time. Most of our custom items do have a 4 week processing time regardless of the custom order. If we're unable to meet our own expectations (deadline) and your expectations, we will refund your order asap. I want to apologize in advance for and hurt feelings this may have caused in the past. Though, I feel this needed to be addressed.
Activity will continue on aetherwears for Twitter and Instagram! We'll post here every now and again, but those sites see daily updates from us as of right now. Etsy is our main storefront, but a site will also be available come 2019.
Happy Holidays and thank you again for all of the love and support!
Onward to other updates!
This year has been a struggle with all of our traveling and sickness running a muck. Not only was this a trying time for me (I'm the one who's always going through health struggle in the shop), but my friends and family were also very much sick all year. The love of my life has been fighting infections all year long, forcing me to drop work very quickly and sporadically. To those who've been extremely patient with us, I cannot thank you enough. It really warmed my heart to receive so much empathy and understanding back.
We strive to handle issues as soon as they arise. My health problems sometimes leave me down and out for a week or more at a time. I typically power through commissions anyway, but my health suffers. I'm always quick to notify someone in the shop to notify our clients when problems do arise. Folks are either refunded asap upon request or automatically if we feel we cannot meet their deadline due to unforeseen circumstances.
Over the recent months, we've had a handful of folks demand to know every bit of our private life. We typically refund these orders as we feel we cannot provide that level of service. Our shop already works at high capacity with suit heads and full custom costumes rotating out in 1 months time. Most of our custom items do have a 4 week processing time regardless of the custom order. If we're unable to meet our own expectations (deadline) and your expectations, we will refund your order asap. I want to apologize in advance for and hurt feelings this may have caused in the past. Though, I feel this needed to be addressed.
Activity will continue on aetherwears for Twitter and Instagram! We'll post here every now and again, but those sites see daily updates from us as of right now. Etsy is our main storefront, but a site will also be available come 2019.
Happy Holidays and thank you again for all of the love and support!
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