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Terms of Service - September 2019
9 years ago
General
Terms of Service Summary.
Google docs: https://docs.google.com/document/d/.....Y9UEODW7QW_5c/
The google document variation is more elaborate, you are agreeing to the one above, along with what's written below.
• Full perm textures will incur a fee – it leaves a liability of textures being improperly shared or mishandled, which can reflect negatively on me – as creator – if misused.
• Full perm textures also mean you are willingly aware of these consequences and no personal responsibility of where your textures end up is acknowledged on my behalf. Manage your files accordingly.
• NO editing of my textures of any kind. If you need edits, I will provide them. What I consider to be heavy edits will require a fee. Small ones I will be happy to assist you with at my own discretion.
• If editing is found without my permission, you will be immediately blacklisted from requesting any future content from me and placed at risk of similar treatment from other artists who think similarly within any possible peer groups.
• I work off an approval system, if you have accepted a WIP, I continue on with the work until it's finished. Once those approvals are agreed on, I will not go back and work on that portion of the order.
• I have set standard pricing, but depending on the complexity you may get higher than expected, or even lower. It’s what I’m comfortable with and the level of complexity within the request.
• I don’t charge by the hour, which means you get cheaper rates, but also means the difficulty and pricing is up to what I feel is negotiable and reasonable for my service.
• I VERY rarely will work with sculpts and flexi-parts, this is something you can ask directly and will vary from item to item.
• I do NOT offer custom mesh from myself, so if you need that it will be a collaboration between myself and another party and you’ll have to pay them as well for both of our work.
• I don't allow high-level nitpicking of my work, I'm providing a service you're paying for, if you want the exact detail, do it yourself, or allow the edits I offer.
• If you try to rush me, you will either get a less than desired work, as I will finish it to get it done, and you will accept the results, or you will wait the allotted time. You're allowed to ask questions, but if you try to bribe me - you will get what I finish.
• Turn around time will vary on commission and amount of queue on-hand, but I can deliver same day in some cases. If you want a rush order, I will provide it on the terms of it being paid for that rush delivery.
• I by no rights have to help you put your avatar together, but I’ll be willing as long as you’re willing to pay for time, or work with me for what I’m allowed to do.
• I take snapshots of the work I put onto SL into FA. It’s my portfolio for future business.
• I can’t always quote you immediately on a commission, and I will provide it when I’m able. Some things I’ve not modded or textured before and I have to figure out if I’m able, willing or if it’s right to charge you for something I may not be able to do within the quality I wish to sell for.
• I’ll charge less if you let me sell a version of your mod to the public if I’m able to see it would be sellable for public. All my customs however will still be unique as I take stands in letting a customer have something of their own if it’s a custom piece.
• Some avatars will be cheaper than others on pricing, as they’re plainly simpler to texture, less seams and overall better to work with – check my pricing ‘guide’ if you’re unsure, or message me personally.
• PLEASE talk clearly and concise in what you want. I don’t want to try to pry the information out of you when you’re coming to me for a request. Know what avatar you want, the markings, the parts, any and ALL information is required or at the bare minimum as much as you can give.
• All commissions must entail a devkit for the parts you have, whether I have them myself or you make sure they exist, it is not upon me to make sure each piece has a kit if you come to me with your parts picked out.
• Refrain from speaking to me as if you’re a child with baby-speak, or overly familiar. We’re on a business standpoint of things and I wish to keep it as such while payment is involved.
• If I’ve finished more than 50% of the work you are by no rights entitled to a refund. I only charge half upfront, which means I’m already putting 100% my effort in for half payment originally, and I should be paid for the work I’ve shown, offered and in every sense delivered till that point.
• You’re allowed to pay full upfront. I will not stop you in doing so – I do not take payment plans besides half upfront and the rest after.
• If you pay in Linden, you will pay the (typically $3-4 dollar) transfer fee in linden as a extra. I’m losing money otherwise when I accept in linden.
• Tips are very appreciated – I’m always glad to know my work has provided you satisfaction, but by no means are required.
• Refunds will will always have a clause of two weeks - I cannot pull money from thin air, and as this is my livelihood, I use the funds for things I need in my life.
• I charge tax on all my orders - the required amount for my state, 6%.
• I fully reserve the right to deny you service for any reason I see fit.
• Ordering from me means explicitly acknowledging these guidelines and it is your responsibility as a customer to familiarize yourself with these terms. Ignorance to my terms of service are inexcusable at any point after payment is rendered.
Google docs: https://docs.google.com/document/d/.....Y9UEODW7QW_5c/
The google document variation is more elaborate, you are agreeing to the one above, along with what's written below.
• Full perm textures will incur a fee – it leaves a liability of textures being improperly shared or mishandled, which can reflect negatively on me – as creator – if misused.
• Full perm textures also mean you are willingly aware of these consequences and no personal responsibility of where your textures end up is acknowledged on my behalf. Manage your files accordingly.
• NO editing of my textures of any kind. If you need edits, I will provide them. What I consider to be heavy edits will require a fee. Small ones I will be happy to assist you with at my own discretion.
• If editing is found without my permission, you will be immediately blacklisted from requesting any future content from me and placed at risk of similar treatment from other artists who think similarly within any possible peer groups.
• I work off an approval system, if you have accepted a WIP, I continue on with the work until it's finished. Once those approvals are agreed on, I will not go back and work on that portion of the order.
• I have set standard pricing, but depending on the complexity you may get higher than expected, or even lower. It’s what I’m comfortable with and the level of complexity within the request.
• I don’t charge by the hour, which means you get cheaper rates, but also means the difficulty and pricing is up to what I feel is negotiable and reasonable for my service.
• I VERY rarely will work with sculpts and flexi-parts, this is something you can ask directly and will vary from item to item.
• I do NOT offer custom mesh from myself, so if you need that it will be a collaboration between myself and another party and you’ll have to pay them as well for both of our work.
• I don't allow high-level nitpicking of my work, I'm providing a service you're paying for, if you want the exact detail, do it yourself, or allow the edits I offer.
• If you try to rush me, you will either get a less than desired work, as I will finish it to get it done, and you will accept the results, or you will wait the allotted time. You're allowed to ask questions, but if you try to bribe me - you will get what I finish.
• Turn around time will vary on commission and amount of queue on-hand, but I can deliver same day in some cases. If you want a rush order, I will provide it on the terms of it being paid for that rush delivery.
• I by no rights have to help you put your avatar together, but I’ll be willing as long as you’re willing to pay for time, or work with me for what I’m allowed to do.
• I take snapshots of the work I put onto SL into FA. It’s my portfolio for future business.
• I can’t always quote you immediately on a commission, and I will provide it when I’m able. Some things I’ve not modded or textured before and I have to figure out if I’m able, willing or if it’s right to charge you for something I may not be able to do within the quality I wish to sell for.
• I’ll charge less if you let me sell a version of your mod to the public if I’m able to see it would be sellable for public. All my customs however will still be unique as I take stands in letting a customer have something of their own if it’s a custom piece.
• Some avatars will be cheaper than others on pricing, as they’re plainly simpler to texture, less seams and overall better to work with – check my pricing ‘guide’ if you’re unsure, or message me personally.
• PLEASE talk clearly and concise in what you want. I don’t want to try to pry the information out of you when you’re coming to me for a request. Know what avatar you want, the markings, the parts, any and ALL information is required or at the bare minimum as much as you can give.
• All commissions must entail a devkit for the parts you have, whether I have them myself or you make sure they exist, it is not upon me to make sure each piece has a kit if you come to me with your parts picked out.
• Refrain from speaking to me as if you’re a child with baby-speak, or overly familiar. We’re on a business standpoint of things and I wish to keep it as such while payment is involved.
• If I’ve finished more than 50% of the work you are by no rights entitled to a refund. I only charge half upfront, which means I’m already putting 100% my effort in for half payment originally, and I should be paid for the work I’ve shown, offered and in every sense delivered till that point.
• You’re allowed to pay full upfront. I will not stop you in doing so – I do not take payment plans besides half upfront and the rest after.
• If you pay in Linden, you will pay the (typically $3-4 dollar) transfer fee in linden as a extra. I’m losing money otherwise when I accept in linden.
• Tips are very appreciated – I’m always glad to know my work has provided you satisfaction, but by no means are required.
• Refunds will will always have a clause of two weeks - I cannot pull money from thin air, and as this is my livelihood, I use the funds for things I need in my life.
• I charge tax on all my orders - the required amount for my state, 6%.
• I fully reserve the right to deny you service for any reason I see fit.
• Ordering from me means explicitly acknowledging these guidelines and it is your responsibility as a customer to familiarize yourself with these terms. Ignorance to my terms of service are inexcusable at any point after payment is rendered.
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