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GOOD NEWS EVERYONE!
7 years ago
Please take a moment to read this. Especially if you're an artist drawing for me
As some of you already know, my HTC Vive controller was the victim of a serious downpour through my livingroom window(Just cause I wanted to listen to the rain and 'stepped away' for 30 min).
Turns out that
drayk left me a small snippet of advice that has saved my HTC Vive controller! He said, and I quote: "Either that or put them in rice... it works sometimes for phones!"After trying and failing to get Vive on my side and sending me a new one under warranty(which they refused to do), and finding no reliable solution to the problem, I decided to go through comments from that journal one more time, and I completely overlooked Drayk's advice of putting it in rice.
So I went to my kitchen, grabbed a bag of instant rice and a plastic bag, put the controller in the bag and covered it liberally with rice.
I waited for 27 hours before taking it out of the bag...And apart from a dead battery, my controller works! IT TURNED ON!!!!! HALLE-FUCKIN-LUJAH!!!
Thanks a ton Drayk, you saved me a small fortune and a huge headache(and heartache :'c). You're a true bro, even if you're a chick from the waist down!
HTC customer support is a fucking dumpster fire. I wish I had bought my Vive from Amazon or something.
See, past warranties I've had, it was like 'If you end up damaging this within 3 years? We'll replace it for ya free of charge, and the new thingy you get will just continue that warranty with the remaining time allotted on the old one, added to it, so if you damage it after 6 months with a 3 year warranty, the new item will still have 2 years 6 months of warranty on it.'
Obviously there were limits like 'Unless you open it up to customize and end up fucking it up that way, that's your own damned fault' or if you thought it'd be funny to stand in a rainstorm trying to play it more 'authentically' in a rainy game, or something, then obviously the warranty is void.
HTC Vive's warranty though? Is complete garbage, and a rip-off. See, they ONLY cover 'factory errors'. So like if it arrives in the box, and straight out of the box, doesn't turn on, doesn't track or whatever? The warranty covers that.
Now that might sound good right? Here's the funny as shit part: You have a 3 year warranty on it.
Straight out of the box issues only.....but it covers 3 years????? Exactly how long did they plan the fucking shipping to take? LMFAO
I asked the manager of the customer support rep this, like "If you give me a 3 year warranty, don't you think yourself that it's complete bullshit to then offer such a long warranty that only covers issues that the factory itself caused?" ....He literally couldn't answer my question. The dude had no fucking clue what to say to that, cause the company itself KNOWS how fucking idiotically backwards and a complete scam it is.
"Oh yeah you get a 3 year warranty isn't that cool!?"
Immediately think 'nice I can have it for 3 years and if it breaks I get free replacements, that's really nice of em'
*Something breaks*
"Did it happen AFTER YOU GOT THE ITEM IN THE MAIL?"
"Well...yeah, obviously?"
"Then your warranty doesn't cover it."
"Ex-fucking-scuse me!?"