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Wacom Cintiq disadvantage
6 years ago
Hello guys!
After my long absence here I have for you some news, but first - I think the most important:
If you consider buying Wacom Cintiq 13HD (or other), you have to know that it has one quite annoying disadvantage. It may have dead pixels, and you can't take advantage of the warranty in this case. Why?
So here is my story...
In last journal I wrote that dead pixels appeared on my Cintiq display.
I sent the tablet to the service, and when it came back, it turned out that only one pixel disappeared, and the others are still as they were.
Okay, it wasn't what I imagined. They described removed dead pixel as "dust under the screen" - I agree, but why other dead pixels are still visible?
The answer is easy - they don't have to do anything with this.
I wrote to service with question why they didn't fix it. They apologized me, they were nice, but also they informed me that I should notice that Wacom Cintiq screen is made in standard ISO 13406-2, which allows appearance of dead pixels in the number not exceeding the standard.
*BA DUM TSS*
I've read a little about this standard and it turns out that there may be up to 10 dead pixels on my tablet, and according to the Wacom, it's totally ok.
The reason I write this is only that maybe someone wants to buy this tablet and doesn't want to have dead pixels.
For me dead pixels aren't destructive obstacle, but they are like pimples - you can still go outside with pimples on your face but you don't feel perfectly comfortable with that.
So - if you don't care about dead pixels - go ahead, it's wonderful equipment, has wonderful colors, everything works perfectly! I can honestly recommend it.
But if you don't want to have dead pixels on the screen (which by the way cost you a lot of money), then choose something else, because Wacom has no obligation to repair this.
I feel cheated a bit. You know, in the shop or online websites you won't find information about this whole ISO. That's why I'm leaving this message for posterity.
Oh, and sorry for all English mistakes... This text was quite complicated for me to write, so correct me please if you need ^^'
I hope that despite of this, you'll understand and this information will go to the people interested in this topic.
More news soon! :)
After my long absence here I have for you some news, but first - I think the most important:
If you consider buying Wacom Cintiq 13HD (or other), you have to know that it has one quite annoying disadvantage. It may have dead pixels, and you can't take advantage of the warranty in this case. Why?
So here is my story...
In last journal I wrote that dead pixels appeared on my Cintiq display.
I sent the tablet to the service, and when it came back, it turned out that only one pixel disappeared, and the others are still as they were.
Okay, it wasn't what I imagined. They described removed dead pixel as "dust under the screen" - I agree, but why other dead pixels are still visible?
The answer is easy - they don't have to do anything with this.
I wrote to service with question why they didn't fix it. They apologized me, they were nice, but also they informed me that I should notice that Wacom Cintiq screen is made in standard ISO 13406-2, which allows appearance of dead pixels in the number not exceeding the standard.
*BA DUM TSS*
I've read a little about this standard and it turns out that there may be up to 10 dead pixels on my tablet, and according to the Wacom, it's totally ok.
The reason I write this is only that maybe someone wants to buy this tablet and doesn't want to have dead pixels.
For me dead pixels aren't destructive obstacle, but they are like pimples - you can still go outside with pimples on your face but you don't feel perfectly comfortable with that.
So - if you don't care about dead pixels - go ahead, it's wonderful equipment, has wonderful colors, everything works perfectly! I can honestly recommend it.
But if you don't want to have dead pixels on the screen (which by the way cost you a lot of money), then choose something else, because Wacom has no obligation to repair this.
I feel cheated a bit. You know, in the shop or online websites you won't find information about this whole ISO. That's why I'm leaving this message for posterity.
Oh, and sorry for all English mistakes... This text was quite complicated for me to write, so correct me please if you need ^^'
I hope that despite of this, you'll understand and this information will go to the people interested in this topic.
More news soon! :)
