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Power supply problems. Yes, again.
6 years ago
I've spent some time with FyreDraygg this weekend and he diagnosed the issues with my tablet. He found out, hold and behold...
The power adapter makes my drawing tablet malfunction!
FyreDraygg's diagnosis:
« When the power supply is connected and the users' body is in contact with the electric field of the touch screen (eg. by resting the wrist on the screen while drawing) the pen digitizer's EMR scan becomes jittery, unreliable and laggy. This is undoubtedly caused by the power supply itself, either because it puts out an overcurrent or because its output isn't adequate in the frequency domain. Both of these inaccuracies could lead to undefined behaviour in the device »
In short, this means it interferes with my drawing pen, causing jittery or interrupted lines and major input glitches.
I can technically work around the problem by using the tablet while it isn't attached to the charging cable, you'll say...
Yes, but actually no, because the drawing tablet has a battery life of around 2 hours and a half.
This is quite annoying because I can draw for only a small window of time before I have to stop, connect it to the power supply and wait until it's charged again (I usually work for 4-6 hours in a time) and I can't use the machine at all while recharging because the input glitches open and close other programs and I've often lost progress and files because that.
The machine is still on warranty, but considering this is a... peculiar model now out of production I sincerely doubt the service center will be able to repair it or even find spare parts.
I will probably wait a little more until I have enough funds to buy a Surface Pro 6.
I also have some major commissions I am working on right now and sending in the machine for repairs would require around 1 to 2 months; if they can fix it (doubt it) I will have it back, but if they can't I'm not sure I will have it back with the refund.
For this reason I will continue using this device as long as I can and then buy a Surface and send this one in, so I won't have any delay on my works.
(The Wacom Studio Pro tablets we were trying to buy are too expensive for us right now and appear to be going out of production...)
For now, digital commissions are closed: I have received two large orders which are taking a lot of time.
Traditional commissions will still be open.>>> You can also find me HERE! <<<
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