FA+
Shop
Let's talk about refunds.
6 years ago
~•♥•~ Hey guys, it's been a while.
Just letting you all know I'm in fact still alive, but a lot has been going on over the past few months.
As some of you already know, art has been my primary job for about 6 or 7 years now.
But I just don't feel like I can do it anymore.
Don't get me wrong, I still LOVE art and creating it, but as a job? It's done nothing but cause me stress and guilt for the last 3 years or so.
During these past 3 years I've tried SO hard to apply for other jobs but I just never had any luck.
Until now that is.
I recently lucked out and managed to land myself a temporary contract with my nearest Amazon fulfilment centre.
It's not the best job out there, but it's something, and I'm finally bringing in some money that isn't crummy universal credit payments that come in monthly despite only lasting me about 2 weeks.
Unfortunately my shift patterns are quite antisocial, meaning I won't have much time for commissions anymore, if at all.
This is where I need to talk about refunds.
As most of you know my customer service and timing have been ABYSMAL in the last 6 months or more. And I feel fucking awful for it, and I just don't think it's fair anymore.
So to anyone who wishes to ask for a refund now, I will gladly oblige. I owe you that much
The way I'll be working out refunds will be based on how much work I've done.
So for instance, if I haven't started any work, you'll receive a full refund, naturally.
However if I have started work on your commission, your refund will reflect what hasn't been completed.
For example;
If you've paid £15 for a full body, shaded single character piece, and I've only completed the lining, you'll receive a £10 refund plus the lined character piece.
If I've completed the lining and base colours, you'll receive an £5 refund plus the lined and coloured piece.
But PLEASE, don't take this as me fully backing out.
If you're still set on having your piece finished by me, I'll gladly do so
It'll just take some time with my new work.
As for any commissions that I have in the works that are almost completed, I'll be finishing those as normal.
With all this said, PLEASE don't hesitate to note me about a refund if it's what you wish for. I won't be mad, but I'd certainly understand if you were mad at me.
I don't have any long term plans for quitting commissions, but for now I just don't have it in me to take on any new ones. I apologise to anyone who noted me about them in the time that I was absent.
I'll still be using this site to post my own personal artwork when I have the time.
I really hope you can all forgive me.
Just letting you all know I'm in fact still alive, but a lot has been going on over the past few months.
As some of you already know, art has been my primary job for about 6 or 7 years now.
But I just don't feel like I can do it anymore.
Don't get me wrong, I still LOVE art and creating it, but as a job? It's done nothing but cause me stress and guilt for the last 3 years or so.
During these past 3 years I've tried SO hard to apply for other jobs but I just never had any luck.
Until now that is.
I recently lucked out and managed to land myself a temporary contract with my nearest Amazon fulfilment centre.
It's not the best job out there, but it's something, and I'm finally bringing in some money that isn't crummy universal credit payments that come in monthly despite only lasting me about 2 weeks.
Unfortunately my shift patterns are quite antisocial, meaning I won't have much time for commissions anymore, if at all.
This is where I need to talk about refunds.
As most of you know my customer service and timing have been ABYSMAL in the last 6 months or more. And I feel fucking awful for it, and I just don't think it's fair anymore.
So to anyone who wishes to ask for a refund now, I will gladly oblige. I owe you that much
The way I'll be working out refunds will be based on how much work I've done.
So for instance, if I haven't started any work, you'll receive a full refund, naturally.
However if I have started work on your commission, your refund will reflect what hasn't been completed.
For example;
If you've paid £15 for a full body, shaded single character piece, and I've only completed the lining, you'll receive a £10 refund plus the lined character piece.
If I've completed the lining and base colours, you'll receive an £5 refund plus the lined and coloured piece.
But PLEASE, don't take this as me fully backing out.
If you're still set on having your piece finished by me, I'll gladly do so
It'll just take some time with my new work.
As for any commissions that I have in the works that are almost completed, I'll be finishing those as normal.
With all this said, PLEASE don't hesitate to note me about a refund if it's what you wish for. I won't be mad, but I'd certainly understand if you were mad at me.
I don't have any long term plans for quitting commissions, but for now I just don't have it in me to take on any new ones. I apologise to anyone who noted me about them in the time that I was absent.
I'll still be using this site to post my own personal artwork when I have the time.
I really hope you can all forgive me.
And don't feel bad for taking care of yourself first and foremost :3
And then I'll be there to commission you again :P You've done some of my favorites.
Really happy to see you back.
I totally understand and if I was one of your commissioners I’d totally still wait for you to finish it.
Wishing you all the best.