FA+
Shop
There's a right way, and a wrong way.
5 years ago
General
So, I recently had to deal with an artist that took 5 months to finish my piece. We're going to call him "Artist X" or "X" for short.
Now, normally, I'm totally alright with a wait. Artist X isn't the only artist I've been waiting on for 5 months. The difference between Artist X and the other though, is that there was zero communication. Now, there's a right way, and a wrong way of handling things. I noted Artist X several times during February, which was when the commission began. March comes around, and I note him asking for an update. I got nothing. I asked again, as I had seen that he read said note, but didn't say anything. He replied to the second one, saying "Just got home the other night, I'm resuming work. Should get it to you and the others soon." I'm expecting like a week or two. So, I ask for another update at the end of the month. Nothing. Alright, must be busy. I wait until May, asking for another update. Once in the beginning of the month, once nearing the end. Nothing.
July comes around, and as it seems my notes aren't working, I decide to ask for help from X's wife via Telegram. Left on read, and ignored. At this point, I'm stressing out. Even if it's only a $60 purchase, the thought of someone taking my money with the intent of tricking me into thinking I'm going to get art, when I'm actually just getting scammed, is starting to fly about in my head, making me worry, Am I the only one? How many else has this happened to? I wait a bit. In a last ditch effort, I not X, X's wife, and a couple others in order to get X's attention, that at this point, I just want a refund. I also message X's wife on Telegram again. X's wife then jumps on the offensive, telling me that X's Telegram is his FA name. When I tried searching it several times over even since the beginning of the transaction, I never found him. X's wife then goes on telling me, "What's a bother is having someone contact me for my husband's info over a transaction that happened months ago." and in my mind, that's when I started worrying more, wondering, if she's so upset with me right now, how many more people have had to do this? She then tells me to "Just contact him on FA instead of bugging his wife." Which is exactly what I've been trying to do, and tried to explain to her, but she wouldn't listen to the fact he wasn't responding to me. She blocks me.
So after that, I decide, fuck it. I note another customer of his, asking if he could help me out. He says he'll try, but he's not close to X, and isn't sure how, or if he'll be able to get his attention. Finally, a glimmer of hope, a bit of help. Well, it must have worked, because the next day, as fate would have it, I wake up to a friend telling me, "Looks like you finally got that piece from X." I hop onto the PC, see the note from him, and it read "I was going to upload in bulk as I have been. It's already done, not cool of you to go around bothering everyone that had nothing to do with it. You caused worry, panic, and general irritation to some. You're stressing me out as well. I no longer wish to work with you." He then blocked me. Ditto. I wasn't wanting anything more from X either. I had zero intention on causing any worry, or irritation, I have no idea how it would even cause panic... However, when I'm sitting here, seeing my messages get read, and ignored, I'm also worried, irritated, and stressed out, thinking my money has just been stolen, and I'll never get that art piece I had purchased originally.
Moral of the story, please can people just keep in contact? The other artist I've been waiting on since February has been very communicative, and yes, while I've been a bit bugged it's taking so long, I've been entirely understanding about their situation, and I haven't had any issues with them, because I'm not left entirely in the dark. I'm not stressed or worried about that one. Had X just gave me the slightest amount of info here and there, I wouldn't have felt like I needed to contact other people in order to get in touch with him. Not to mention, now that I'm blocked, I can't even tell him about the error made in the piece. Not like he'd fix it anyway, most likely, but either way... Communication goes a long way.
I apologize to the whole 3 people I attempted to contact, that being the "everyone not involved", if I was a bother in any way. I just wanted some help and communication. It was not my intention to become a bother, or causing any stress, worry, panic, or general irritation. I just simply wanted word on what was going on. Artist X, as unlikely as it is that you're reading this, thank you for doing this piece for me, however just as you said to me, I no longer wish to do any work with you either after this.
All quotes made in this post are paraphrased in order to shorten the rant a bit. Comments open for criticism. No, I will not tell you who Artist X is, as I'm not interested in tarnishing their reputation or anything.
I dont mind if an artist takes ages but
COMMUNICATION is key..got that and updates and I'll be fineish..pure silence will stress me out/anger with no updates or anything I know life is a thing but update help a lot