Warning if you're in the US and paypal to a Russian artis...
5 years ago
Edit 2: I confirmed it. I was able to choose a payment option only if I wanted to send money in rubles. Thanks to everyone who gave advice, and a MAJOR thank you to
Juliy_Miuliy
Edit: According to
Juliy_Miuliy this is fixed by sending the money in Rubles. I can’t confirm it myself but given how wonky paypal can be about this stuff, I totally believe it. If anyone else can confirm I would greatly appreciate it.
Today I tried to pay for a new commission, and the artist involved had a Russian account. For some reason, paypal refused to allow me to complete the transaction, stating that it could not be completed due to regulations. This happened regardless of how I tried:
- She had sent an invoice, and that did not work
- I tried manually entering her paypal email, and that didn't work
- I then went into a transaction I did with her several months ago (which had worked back then with no issues), and tried to send money via "repeat transaction"... and THAT didn't work either.
Proof: https://imgur.com/a/zJcAlQd
I checked online and apparently this happens occasionally to people who are trying to do transactions between the US and either certain Eastern European countries or Russia. I confirmed this with a friend who had recently successfully done a transaction with the same artist, but resides in Canada. He also confirmed that paypal could be subject to the same regulations of any US financial institution and thus may have recently been forced under a stricter policy.
As such, if you do want to commission an artist in Russia, make sure that you can first send that artist money so as to save you and the artist headaches. You can find workarounds for this such as getting help from someone in another country you CAN send money to, but just be prepared to jump through several more hoops to make the transaction.
The good news is you can easily tell if you're under that restriction: if you have an invoice from a Russian artist or know the artist' paypal info, you just put it in, put in a price, then click "next". If you are under the restriction, it will block you from being able to choose a payment source, so there's no risk of accidentally sending money.
I'm assuming this issue will also happen if you live in Russia and try to send money to a US artist but I can't confirm it.
TL;DR: Apparently Paypal has imposed restrictions on transactions between people in the US and Russia, and I wanted to give people fair warning about it.

Edit: According to

Today I tried to pay for a new commission, and the artist involved had a Russian account. For some reason, paypal refused to allow me to complete the transaction, stating that it could not be completed due to regulations. This happened regardless of how I tried:
- She had sent an invoice, and that did not work
- I tried manually entering her paypal email, and that didn't work
- I then went into a transaction I did with her several months ago (which had worked back then with no issues), and tried to send money via "repeat transaction"... and THAT didn't work either.
Proof: https://imgur.com/a/zJcAlQd
I checked online and apparently this happens occasionally to people who are trying to do transactions between the US and either certain Eastern European countries or Russia. I confirmed this with a friend who had recently successfully done a transaction with the same artist, but resides in Canada. He also confirmed that paypal could be subject to the same regulations of any US financial institution and thus may have recently been forced under a stricter policy.
As such, if you do want to commission an artist in Russia, make sure that you can first send that artist money so as to save you and the artist headaches. You can find workarounds for this such as getting help from someone in another country you CAN send money to, but just be prepared to jump through several more hoops to make the transaction.
The good news is you can easily tell if you're under that restriction: if you have an invoice from a Russian artist or know the artist' paypal info, you just put it in, put in a price, then click "next". If you are under the restriction, it will block you from being able to choose a payment source, so there's no risk of accidentally sending money.
I'm assuming this issue will also happen if you live in Russia and try to send money to a US artist but I can't confirm it.
TL;DR: Apparently Paypal has imposed restrictions on transactions between people in the US and Russia, and I wanted to give people fair warning about it.
at least theres a simple workaround
Plus, your citizenship and your country's government restrictions, if there are any, will remain the same anyway.
I pass on the information that was passed to me:
many Russian artists have lost their passport data on PayPal. They need to go through verification again. PayPal didn't send anything about this in the notifications, so no one knows about it. My verification was also lost. This should be a global solution to this problem.
https://imgur.com/VLZdG3W
Я отправила сначала только паспортные данные, после 2 недель ожидания ничего не изменилось, сегодня решила-таки позвонить в техподдержку, сказали, что у меня не привязана карта. Т.е. у меня привязан счёт, но этого мало, должна быть привязана еще и карта. И только после привязки карты паспортные данные отправляются на проверку в течение этих 30 дней.
В общем, обязательно перепроверьте (или обновите) три пункта:
1. привязанный банковский счет
2 привязанная дебетовая карта
3. паспортные данные.
They were in russia, this is such an annoying inconvenience