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Can anyone relate to this?
4 years ago
Apologizing already possible typos..
As everyone who have been reading my random journals from time to time, I/I have diabetes and got into dialysis due to bad doctor few years ago.
So, therefore you already know that I need medications taken. Most important one is my Insulin. And I had to get prior authorization done on it because the medical site changes the insulin that's covered by the insurance TWICE a year.. Why the hell they do that? Got process for that started around 2 weeks ago.
I use other medication too, and I usually Call CVS like 30 minutes or an hour before when I 'm gonna pick it up.
Still I have to wait aprox. 20 minutes to get it, even they said that it's ready to be picked up.
The second thing that frustrates me so much that today, I actually were close to cry because the peoples working in CVS are dumb airheards that don't know how to do their job efficiently and properly.
I had visited there few daysbefore because they wanted my insurance information. While I also had some medications to be icked up I gave them my card and they asked me to go on the drop off station with another worker.
She looked at my files and gave me the card telling that they already have it and it's not needed.
OK.. Got my card and medications after waiting for 20 minutes being pissed about the wait. Also I was hungry and tired, Having low bloop ressure after my dialysis at that morning. I sat on a chair with angry pouty face...
Finally got my things and we could go with my husband.
The same evening I received a call from cvs automated machine telling me I had to get my insurance information in because it was missing. I called CVS and told that, but they just said don't worry, it's a call they have for curtesy reasons.
The next day,, I keep receiving the calls and let my husband tell them the information on a card,
They have it, but it's not registered... What?
So they didn't do anything about it this time either because they got confused am I the number 001 or 002 on the card.
Wouldn't I be the number 002 because my husband has me as the dependent?
I have to go back in there. Let them have the card AGAIN because they didn't scan it few days ago when I was first time told to bring the information and I did.. they even had my insurance card for 5 minutes to scan it on that day but noooo..
How can they have my insurance information and the same time NOT have it?
They better not have a second account on my socialsecurity like they had before.
They better not have anyone else under my name like they had before and I receive their medical information on my phone.
They better stop sending me automated refill messages because I don't want to refill unless I need the medication. Becase of those automated messages I have been cancelled tens of the refill reguests because I still have enough medication to last for a month.
They better start getting my medicines ready when I call them ahead that i'm gonna pick it up in 30 minutes.. I don't wanna wait another 20-30 min to get them.
And they better scan my card tomorrow or so help me.. I'm gonna cry right there because they're just so frigging stupid and I don't know what they want from me...
Small note in the end here..
There's Pokemon Cards on Mc Donalds Happy Meals. One pack has 4 cards in it.
So, this pouty, almost frustrated enough to cry about other peoples endless stupidity. Got herself a Happy Meall with additional Daily Double and small fries.
Turns out that the worker had put extra mini fires in the meal, and then gave us one extra Fudge Sundae because she accidentally had made two of them. For free.
And from the pokemon cards I got my favorite.
Bulbasaur, and it's holo sparkly.
Feeling a bit better after that.
Now I wanna get the Pikachu card because it's cute.. And Pikachu happens to be one of my faves too.
Am I the only one that had troubles with the pharmacy? When I had my meds in Wallmart pharmacy, it worked a lot better. No these troubles and waiting were only in a line with others.
Got medication within few minutes usually.
But from some stupid reason, insurance is ot covering Wallmarts anymore so I had to move on the awful CVS...
If you made it all the way in the end.. Thanks for reading.
Hopefully you're having a better day.
Stay safe you all.
As everyone who have been reading my random journals from time to time, I/I have diabetes and got into dialysis due to bad doctor few years ago.
So, therefore you already know that I need medications taken. Most important one is my Insulin. And I had to get prior authorization done on it because the medical site changes the insulin that's covered by the insurance TWICE a year.. Why the hell they do that? Got process for that started around 2 weeks ago.
I use other medication too, and I usually Call CVS like 30 minutes or an hour before when I 'm gonna pick it up.
Still I have to wait aprox. 20 minutes to get it, even they said that it's ready to be picked up.
The second thing that frustrates me so much that today, I actually were close to cry because the peoples working in CVS are dumb airheards that don't know how to do their job efficiently and properly.
I had visited there few daysbefore because they wanted my insurance information. While I also had some medications to be icked up I gave them my card and they asked me to go on the drop off station with another worker.
She looked at my files and gave me the card telling that they already have it and it's not needed.
OK.. Got my card and medications after waiting for 20 minutes being pissed about the wait. Also I was hungry and tired, Having low bloop ressure after my dialysis at that morning. I sat on a chair with angry pouty face...
Finally got my things and we could go with my husband.
The same evening I received a call from cvs automated machine telling me I had to get my insurance information in because it was missing. I called CVS and told that, but they just said don't worry, it's a call they have for curtesy reasons.
The next day,, I keep receiving the calls and let my husband tell them the information on a card,
They have it, but it's not registered... What?
So they didn't do anything about it this time either because they got confused am I the number 001 or 002 on the card.
Wouldn't I be the number 002 because my husband has me as the dependent?
I have to go back in there. Let them have the card AGAIN because they didn't scan it few days ago when I was first time told to bring the information and I did.. they even had my insurance card for 5 minutes to scan it on that day but noooo..
How can they have my insurance information and the same time NOT have it?
They better not have a second account on my socialsecurity like they had before.
They better not have anyone else under my name like they had before and I receive their medical information on my phone.
They better stop sending me automated refill messages because I don't want to refill unless I need the medication. Becase of those automated messages I have been cancelled tens of the refill reguests because I still have enough medication to last for a month.
They better start getting my medicines ready when I call them ahead that i'm gonna pick it up in 30 minutes.. I don't wanna wait another 20-30 min to get them.
And they better scan my card tomorrow or so help me.. I'm gonna cry right there because they're just so frigging stupid and I don't know what they want from me...
Small note in the end here..
There's Pokemon Cards on Mc Donalds Happy Meals. One pack has 4 cards in it.
So, this pouty, almost frustrated enough to cry about other peoples endless stupidity. Got herself a Happy Meall with additional Daily Double and small fries.
Turns out that the worker had put extra mini fires in the meal, and then gave us one extra Fudge Sundae because she accidentally had made two of them. For free.
And from the pokemon cards I got my favorite.
Bulbasaur, and it's holo sparkly.
Feeling a bit better after that.
Now I wanna get the Pikachu card because it's cute.. And Pikachu happens to be one of my faves too.
Am I the only one that had troubles with the pharmacy? When I had my meds in Wallmart pharmacy, it worked a lot better. No these troubles and waiting were only in a line with others.
Got medication within few minutes usually.
But from some stupid reason, insurance is ot covering Wallmarts anymore so I had to move on the awful CVS...
If you made it all the way in the end.. Thanks for reading.
Hopefully you're having a better day.
Stay safe you all.
Major Matt Mason
~marmelmm
If you can, try switching to Athena. They seem to work quite well for my diabetes supplies.
Digoraccoon
~digoraccoon
Gah. They need to retrain those people at the pharmacy. :/
