Rate Me : Customer Feedback
14 years ago
Current Status: Life busy
Commissions are currently: CLOSED
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Customer Feedback
Please look over all of the info above if interested in my commissions.[/color]
NOTES ARE DISABLED! EMAIL ME INSTEAD WITH QUESTIONS.
iggi.eastwind at gmail
Please title your emails about which they pertain or I will IGNORE them thinking they are spam!
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I delete all currently non-relevant journals.
I just wanted to post this journal as a method to get feedback from people who have purchased commissions from me in the past. To show potential commissioners my workflow and to give an overall idea to those around me what it is like to work with me.
I am not looking for ass-kissing here. I will take negative feedback happily as long as it isn't malicious and is worded professionally. I will not hide comments from past commissioners as long as it follows the above. Those who have NOT commissioned me, please do NOT respond to this posting, else I will hide it.. and I would prefer to not hide a single comment from anyone. Oh, and I promise I won't attack you for negative feedback! (that would be very unprofessional!)
Please be thoughtful in your judgement and comments to better help those in the future. I hope this journal and it's responses are nothing but helpful to myself and others. Thank you!
Currently a Member of:
trustedartists
I am not looking for ass-kissing here. I will take negative feedback happily as long as it isn't malicious and is worded professionally. I will not hide comments from past commissioners as long as it follows the above. Those who have NOT commissioned me, please do NOT respond to this posting, else I will hide it.. and I would prefer to not hide a single comment from anyone. Oh, and I promise I won't attack you for negative feedback! (that would be very unprofessional!)
Please be thoughtful in your judgement and comments to better help those in the future. I hope this journal and it's responses are nothing but helpful to myself and others. Thank you!
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Feedback Application
Number of pieces commissioned from me:
Approximate date(s) commissioned: (month and year)
Ratings
Professionalism:
Expected Quality:
Ease of communication:
Timely Response:
Followed Guidelines and Procedures:
Completion Time-frame met:
Prices:
Overall rating:
Do you want me to rate you back as a commissioner with the ratings that do apply? (yes or no)
Would you commission me again?
Other comments:
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Here is what I am expecting out of those who fill out the app: Please make sure to fill out all the ratings. If any of the ratings are not filled out, I will ignore the entire app when it comes to tallying up my final score. Only use 0-10 please.
In other comments, I would appreciate if my score is below a 5, that you tell me what you feel I need to work on to better improve my score with you and others.
Professionalism: Was my responses and handling of your project professional to you?
Expected Quality: Was my quality on your piece what you expected to the examples given?
Ease of communication: Was everything I typed in response or in my procedures easy to understand, and if not was I able to help clarify it to you?
Timely Response: Did I respond as quickly as you would have liked? If things were postponed, were you easily able to find out why or when?
Followed Guidelines and Procedures: Did I follow the idea you gave me well? Did I follow my own set procedures well?
Completion Time-frame met: Did I complete your piece in a good time frame, even if no deadline was actually set?
Prices: Did my prices seem fair for the quality/time/effort that I gave in your mind?
Overall rating: Overall experience with me as a person and artist
Other comments: Please use this to clarify any low scores so I know what I need to do to improve it should you commission me again.
Ratings:
0: I was not happy at all with the outcome.
1-2: I had problems, and some of them were not solved.
3-4: There were problems, but they were fixed mostly if they could be.
5-6: Average, I wasn't dissatisfied with this, nor super happy about it
7-8: I was pleased with every stage, it went smoothly with no major problems.
9-10: I was very happy with everything, all my expectations were met in this category. All problems were sorted out if they came up to my expectations.
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Responses Tallied: 7
Current rating (all categories combined): 9.73
Professionalism: 9.65
Expected Quality: 9.92
Ease of communication: 9.65
Timely Response: 9.92
Followed Guidelines and Procedures: 9.75
Completion Time-frame met: 9.5
Prices: 9.8
Overall rating: 9.65
What I need to work on:
-Try to maintain a schedule to get work done within a week.
-Maybe stay more on topic with professionalism score.
THANK YOU EVERYONE WHO HAS LEFT FEEDBACK, I VERY MUCH APPRECIATE YOU TAKING YOUR TIME FOR THIS!
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Currently a Member of:

Approximate date(s) commissioned: Um...04/10 (trade X2), 01/11, 01/11, 02/11, 05/11, 06/11 (trade X4) 07/11, 07/11, 08/11, 09/11
Ratings
Professionalism: 9
Expected Quality: 10
Ease of communication: 9
Timely Response: 10
Followed Guidelines and Procedures: 10
Completion Time-frame met: 8
Prices: 1 ... jk XP I give it a 9
Overall rating: 9
Do you want me to rate you back as a commissioner with the ratings that do apply? That would be nice but not necessary.
Would you commission me again? Heck yeah! In fact I have one in progress with you.
Other comments: Keep up the good work!
Ease of Communication: 10
Timely Response: 10
Followed Guidelines and Procedures: 10
Overall rating: 10
Other Comments: Working with you has always been nice. You always know what you want and give me enough freedom to work with it and enjoy the pieces I create for you. When problems arise you are always professional and polite, which is greatly appreciated. You always respond quickly, and inform me if their will be a delay due to life situations.
I would love to have you commission me again should you desire it!
Feedback Application
Number of pieces commissioned: 1
Approximate date(s) commissioned: Nov 2011
Ratings
Professionalism: 10
Expected Quality: 10
Ease of communication: 10
Timely Response: 10
Followed Guidelines and Procedures: 10
Completion Time-frame met: 10
Prices: 10
Overall rating: 10
Do you want me to rate you back as a commissioner with the ratings that do apply? Yes
Would you commission me again? If I had an awesome idea that your skills would fit, yes
Other comments: Iggi is an artist who not only does gorgeous pieces, but is also a very friendly and approachable person. Emails were replied to promptly, and all my questions regarding the commission were clarified. Commission prices are very fair for the high quality of work produced. I highly recommend Iggi as an artist to be commissioned =P
Ease of Communication: 10
Timely Response: 9
Followed Guidelines and Procedures: 10
Overall rating: 10
Other comments: Always follows my application and clear. Fun and great ideas that I enjoy working on, and very flexible if problems arise.
Please commission me again if you want, I would enjoy it!
Picture in question: http://www.furaffinity.net/view/6490133/
(I can send it to you again if you didn't get it and still want the hi-rez, Iggi)
Number of pieces commissioned: 1
Approximate date(s) commissioned: July 2011, at Anthrocon
Professionalism: 8
Expected Quality: 9
Ease of communication: 10 (though I was face to face with her at the convention. :P)
Timely Response: 10
Followed Guidelines and Procedures: 9
Completion Time-frame met: 8
Prices: 10
Overall rating: 9+
Reasons for non perfect scores (aka other comments): There was a mistake in the inking that was fixed with whiteout. The received picture was near perfect to description, a few small incorrect features, but I didn't have good character sheets at the time. There was no time frame other than after the convention, and had to wait some time for Iggi to return home (and do some other travelling, if I'm remembering correctly...)
otherwise see above for a recount of the experience!
Number of pieces commissioned from me: Lots
Approximate date(s) commissioned: All the while I've known you
Ratings
Professionalism: 10. You've always been prompt and straight to the point about business matters.
Expected Quality: 10. I was impressed with the quality of your work from the very beginning, and it's only improved from there.
Ease of communication: 10. Your responses came very quickly, and you've always been willing to listen about proposed changes.
Timely Response: 10. See above.
Followed Guidelines and Procedures: 10. You've always complied with my commission preferences, so I certainly can't complain.
Completion Time-frame met: 10. Always on time.
Prices: 100. Yes. Very yes.
Overall rating: Super friggin awesome. Best I can say without throwing more expletives in there.
Do you want me to rate you back as a commissioner with the ratings that do apply? I don't know. I don't really think baked goods count as commissions ^^;.
Would you commission me again? Ha ha....that's a trick question, right?
Other comments: I was going to write a paragraph or two here, but I'm pretty sure you get the idea.
Ease of Communication: 9
Timely Response: 10
Followed Guidelines and Procedures: 10
Overall rating: 10
you are always online, or easy to get ahold of when updates are ready. Ease of communication, points off for not always having a ref. Which to me is the most helpful thing. but you are always with other means of ref or good examples to help with such. I enjoy working with you because your well mannered, polite, especially about changes.
Approximate date(s) commissioned: (month and year) Feb 2011, Sept 2011 and Nov 2011
Ratings
Professionalism: 9
Expected Quality: 10
Ease of communication: 9
Timely Response: 9
Followed Guidelines and Procedures: 9
Completion Time-frame met: 8
Prices: 9
Overall rating: 9
Do you want me to rate you back as a commissioner with the ratings that do apply? Yes
Would you commission me again? Of course!
Other comments: Love the effort you put into creating a realistique physique for characters, especially muscular ladies - very appealing, and not too gross-looking, either.
Ease of Communication: 10
Timely Response: 10
Followed Guidelines and Procedures: 10
Overall rating: 10
I can't recall ever having problems when we have worked together. You are polite and respond quickly to any questions I may have, as well as if changes can be made, you ask them at the correct time.
Expected Quality: 10. The samples were a very accurate representation of the quality I was expecting.
Ease of communication: 8. Since you're a very visual person, trying to get a commission done from text only was a bit difficult - using GIMP to do some examples here and there helped quite a bit, but if anything, working on becoming more proficient at visualizing a text description in your head could be helpful in the future. (This might not be possible, thinking on how difficult it could be, but still.)
Timely Response: 10. I was actually surprised at how quickly things went along. I kept getting replies to messages in 30-90 minutes.
Followed Guidelines and Procedures: 9. You ended up drawing a moving target very well; sorry I changed things around so much! This was an exercise for me, I suppose, given I haven't commissioned art in a long time, but you followed along very well. The only times you deviated from your process, like I mentioned before, was to keep things moving along smoothly, and even then it wasn't so much that it seemed to get in your way a whole lot (though that's up to your own decision).
Completion Time-frame met: 10. If I remember correctly, it only took you three(?) days to finish once you'd started, while I was expecting to end up waiting over the weekend.
Prices: 10. The base price of your work is definitely fair, as are the extra fees for things like not having reference art and such. Given I've seen prices ranging up into the hundreds of dollars for a single piece, your art is a very good value.
Overall rating: 9, with the sole issue we really had being trying to get the details down via text.
Do you want me to rate you back as a commissioner with the ratings that do apply? It would definitely be helpful, so sure!
Would you commission me again? Yes. Very yes. /strongbad :B
Other Comments: Using a 1-10 scale feels a little stiff for a pro/con thing. Other than that, you don't seem to have that glazed-over approach to your work. I've had other artists who I was looking at commissioning just toss back responses that sounded like they weren't at all interested in what I'd actually said, just jotted down a canned response to "the same questions they always ask", leaving out bits and pieces of questions. In short, keep putting attention and effort into your customers. It's a hugely appreciated thing.
Ease of Communication: 8
Timely Response: 10
Followed Guidelines and Procedures: 10
Overall rating: 9
You were very professional and exact with what you wanted, which is good, but very daunting for me, especially with commission type (ref sheet). Though you were never rude about wanting changes, I often felt like you were cold because you were very serious and exact. It didn't upset me, but I suppose I moreso found it unusual, few people are so straight to the point I wasn't sure how to handle it. So it made, at least on my part, feel strange communicating with you. My only thing, since most artist seem to be visual in nature, describing things with degrees and angles (numbers) is harder to comprehend than a picture similar to what you want. Overall, I enjoyed working with you, and now that I am beginning to understand the way you think, I would love to work with you again.
Approximate date(s) commissioned: December 2011, February 2012
Ratings
Professionalism: 10
Expected Quality: 10
Ease of communication: 10
Timely Response: 10
Followed Guidelines and Procedures: 10
Completion Time-frame met: N/A (I never set a deadline, so I don't think this particular field really matters)
Prices: 10
Overall rating: 10
Do you want me to rate you back as a commissioner with the ratings that do apply? Yes
Would you commission me again? Hell yes!
Other comments:
It was really just a sublime experience overall. I'm completely satisfied with both the product and the process. Watching the piece come to life step by step, it became clear what a good sense of taste you have, as not a single detail in the picture looked unappealing. I really admire that in an artist.
Professionalism: 10
Ease of Communication: 10
Timely Response: 10
Followed Guidelines and Procedures: 10
Overall rating: 10
Working with you was a memorable experience, even after the time that has passed since you commissioned me. You were clear about changes and very polite. If you ever choose to commission me again I would be very happy to have you!
Number of pieces commissioned from me:1
Approximate date(s) commissioned: February 2012
Ratings
Professionalism:10
Expected Quality:10
Ease of communication:10
Timely Response:10
Followed Guidelines and Procedures:10
Completion Time-frame met:10
Prices:10
Overall rating:10
Do you want me to rate you back as a commissioner with the ratings that do apply? Sure sure!
Would you commission me again? Bahah, I already did ^_^
Other comments: I was really impressed with the entire process, communication went smoothly, and from sketches to the final sketchbook cover, I couldn't find any problem with the process if I tried! And the book even arrived a little early, added bonus ; ) All in all, it made me want to nab another commission, so good job ^_^
Professionalism: 10
Ease of Communication: (need higher score!) 10
Timely Response: 10
Followed Guidelines and Procedures: 10
Overall rating: 10
You have been so relaxed and fast with responses, that I feel like I've worked with you for years even though it has only ever been a few pieces. Don't be afraid to speak up, your so nice that I doubt anything would come off badly if you did. You pay a lot for your commissions, and I hope you always get exactly what you wanted from me.
And I look forward to commissioning you again, because it is always a worthwhile experience, and your work is never disappointing ^_^
Number of pieces commissioned: 1
Approximate date(s) commissioned: April 2012
Ratings
Professionalism: 10
Expected Quality: 10 Exactly what I wanted
Ease of communication: 10
Timely Response: 10
Followed Guidelines and Procedures: 10
Completion Time-frame met: 10 Super fast!
Prices: 10 I really couldn't believe that I got such a quality piece for the price that I paid!
Overall rating: 10
Do you want me to rate you back as a commissioner with the ratings that do apply? Yes, please
Would you commission me again? Absolutely :D
Other comments: I was really happy being able to get a commission from you. Your level of professionalism was great and the way you were able to fix anything and get it done so quickly was very impressive. My favorite thing about the whole process was watching it go from flat colors to finished piece, seeing that transformation really threw me for a loop and amazed me.
Professionalism: 10
Ease of Communication: 9.5
Timely Response: 10
Followed Guidelines and Procedures: 10
Overall rating: 9.9
It was great working with you, even though it was only one piece. I was a little confused at times, but plenty of that was my fault as well. (mostly about the earring thing) but you cleared up any questions with a quick doodle, and I think it all went smoothly after that. I also appreciated getting to draw something I rarely get to, chibi!
Approximate date(s) commissioned: December 2011 (1), April 2012 (1), May 2012 (2)
Ratings
Professionalism: 10
Expected Quality: 10, the quality of each commission was beyond expected.
Ease of communication: 10
Timely Response: 10, I simply wish I could reply as often to you as you did to me.
Followed Guidelines and Procedures: 10
Completion Time-frame met: 10, even after your AC trip you were quick to return to and finish commissions and needed no reminder whatsoever.
Prices: 10
Overall rating: 11
Do you want me to rate you back as a commissioner with the ratings that do apply? Yes, please.
Would you commission me again? I would love to and plan to.
Other comments: I was very happy with each commission done for me and each question I asked being answered thoroughly, even whilst I may of asked quite a lot.
At one point the cost of a reference commission was mistakenly given as far less than was intended, but I would hardly call this a problem, I was happy to reply with my concerns of the cost and had it corrected quite quickly.
Professionalism: 10
Ease of Communication: 10
Timely Response: 10 (even with the time gap you are fast)
Followed Guidelines and Procedures: 10 (always wanting to pay me for changes even though they are included in the price!)
Overall rating: 10
Your pieces are always fun, and your characters are always unique. I love getting to work with you and talk with you. To bad you live so far away, I think we would make great friends! Thanks for all the work, clear responses, and kind thoughts.
Number of pieces commissioned from me: 1
Approximate date(s) commissioned: July 2012
Ratings
Professionalism: 10
Expected Quality: 10+, i ordered Flat Colours and you added some shading to the pic for free, which came out REALLY nice. :3
Ease of communication: 10
Timely Response: 10
Followed Guidelines and Procedures: 10, there weren't many guidelines to follow, so I got nothing to complain here :'D
Completion Time-frame met: 10+, the pic was finished WAY faster than I expected actually :3
Prices: 10
Overall rating: 10+
Do you want me to rate you back as a commissioner with the ratings that do apply? Sure :3
Would you commission me again? Anytime
Ease of Communication: 10
Timely Response: 10
Followed Guidelines and Procedures: 10
Overall rating: 10
Response back for how you thought of the commission was not as fast as I would have hoped, so I was all antsy that I made it look horrible. But then again you live in another country! I appreciate the wing-it, it is nice to get to play around with things and research into someones likes to try and make something they would like.
Ease of Communication: 8, Sometimes I get confused by what you say since it isn't always directly about the art. (probably just me) But the ideas are usually conveyed well when it matters.
Timely Response: 10, super fast responses, I really appreciate it. It helps me stay in the zone for a piece.
Followed Guidelines and Procedures: 10
Overall rating: 10
Other comments: Your nice and friendly, and more than willing to work with me as ideas need to be adapted. Lots of references make things easier too. Thanks for commissioning me 2x now!
Approximate date(s) commissioned: March 2011 - Current
Ratings
Professionalism: 10
Expected Quality: 10
Ease of communication: 10
Timely Response: 10
Followed Guidelines and Procedures: 10
Completion Time-frame met: 10
Prices: 10
Overall rating: 10
Do you want me to rate you back as a commissioner with the ratings that do apply?
Yes
Would you commission me again?
I think the fact that I have commissioned 9 items from you already would indicated that yes, I would commission you again!
Other Comments: I don't know what else I can say that I haven#t already told you, getting a commission with you is always a joy and I know with 100% certainty the end result is going to rock. From starting the commission to finishing is quicker than almost any other artist I have commissioned no matter how complicated or detailed it is. I know I perhaps might compliment your work a little too much at times, but I really do love it so I hope you will forgive my over-enthusiasm.
Ease of Communication: 10 So clear, always ready with anything that I may need.
Timely Response: 10, responds very promptly, always helping me stay focused on a piece.
Followed Guidelines and Procedures: 10
Overall rating: 10
Other comments: Definitely one of the best people I have worked with. You always know what you want, but give enough wiggle room for me to enjoy a project. I really enjoy having you commission me!
Ease of Communication: 10 I've never really been confused, and if so, questions are always answered with clearer details.
Timely Response: 10, always within 24 hours. Whenever a delay might be had, I do get a quick comment or note about it so I don't wonder.
Followed Guidelines and Procedures: 10, clearly read all my info. Knew exactly when and what was for timing and stages on things. I really appreciate that.
Overall rating: 10
Other comments: I really like how you give me some freedom to slightly deviate from ideas, to allow me to make something I will love to show in my gallery. It really helps me put my best effort when I enjoy what I am working on. I really thank you for that.
Expected Quality: 10 - Every commission medium that I bought from Iggi is a wonder to looked at and own in your house! Weather it's pencil, lineart or marker commissions, it's sheer perfection!
Ease of communication: 10 - Very easily to communicate, very understanding and willing to be flexible for timed payments.
Timely Response: 10 - Very quick to respond.
Followed Guidelines and Procedures: 10 - Iggi nails everything I put into my idea for a commission. Even when I gave her artistic freedom
Completion Time-frame met: 10 - I can't recall giving Iggi a deadline. I gave her all the time she requires to complete my commissions. (Giving an artist extra time makes the artist comfortable without worrying about a deadline. And it shows in the artwork).
Prices: 10 - The prices are very fair to each certain art mediums, and are worth it for the quality at the final results. (While the prices are sometimes hard to accommodate when they're people that are in the unemployment line, the prices are worth the high quality art style).
Overall rating: 10 - In terms of the quality of the art, the time frame and communication with the artist...this is an artist that you have to commission! (Seriously, she's worth hiring)!
Do you want me to rate you back as a commissioner with the ratings that do apply? (yes or no) Yes.
Would you commission me again? Of course.
Other comments: These are just very minor complaints. Aside from the marker bleeds in my marker commissions, there's like an black ink mark on my Polar Bear's bang hair from my recent commission. But like I said, these are just very minor complaints. The Pros overweight the Cons. I'm satisfied to be one of Iggi's commissioners. :)
Expected Quality: 10 - I was blown away by the end result of my piece, everything about it screams perfection and professionalism.
Ease of communication: 10 Very clear with everything, easy to talk to and adapted to changes very well.
Timely Response: 10 during the time of my commission, you were travelling. I was understanding of delays and could expect them but nonetheless the picture was still completed in a very fair timescale.
Followed Guidelines and Procedures: 10 The guidelines were followed completely, not a single thing was ignored and the end result has me 100% satisfied.
Completion Time-frame met: 10 Completely! the picture was done in a quick amount of time.
Prices: 10 i would be more than happy to come back and buy the same quality picture at the same price.
Overall rating: 10 An excellent artist and a friendly person, easy to work with and adapts to change very well. Time-frame was well kept and the picture was completed to 100% satisfaction. If anyone reads this, you won't be disappointed if you commission iggi!
Do you want me to rate you back as a commissioner with the ratings that do apply? Yes
Would you commission me again? A thousand times yes.
Other comments: What else to say aside from a simply flawless final product and a fantastic person to work with. I'm lucky to have worked with you :3
Expected Quality: 10 Met the quality of art I like Iggi for.
Ease of communication: 10 Clear and quick e-mails
Timely Response: 10 *See above
Followed Guidelines and Procedures: 10
Completion Time-frame met: 10 Well within the estimate
Prices: 10 Worth it
Literally everything was handled on time and to the letter. I'd love to commission Iggi again.