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*rant* work is going right down the drain
4 years ago
General
I'd like to say that is something of an exaggeration yet sadly it's not. Everything has been getting steadily more...different recently, even so these recent months have felt something much worse. I guess it's too easy to lay this at the feet of Covid and the Pandemic, even though that is having something of an impact. I'd say it's more likely that it's down to the oddly bizzare leadership position that I find myself in. It's not like I've become a manager or anything official like that, it's just that the level ten staff are now being required to step up to take charge of day to day running of the sections.
Not that there are sections so much any more. Back when I started the whole place was firmly divided into Fruit and Veg, Fresh, Ambient, Service and Checkouts. Over the intervening years those have been whittled down to less and less until here we are at a One Branch model of staffing. Which in a nutshell means while fixed staff have an area they may be assigned too, they can be redeployed where needed at the whim of the Duty Manager of the hour. I'm sure for checkouts that model works quite well, since they sit at the top of priority tree and get the lion's share of support on any given day. Often to the detriment of any other operation in branch.
Really the worst bit is the contradictions we get hit with on a daily basis. You will be told in no uncertain terms to get the work done you need to do, without fail. Yet at the same time be told to offer support to whoever needs it. Usually at the last minute. Made all the more efficient by these new headsets we have been given. It's one open radio channel across the building. Too often you will hear something like 'we go down to one cashier in five minutes. Help.' Gotta love the time we have to prepare for that.
Makes me glad that I'm well on the way to my exit plan, having gotten underway my online course in copywriting. One step further on to dream of breaking into that career option, something I'm hoping I will find much more satisfying. Wish me luck.
Not that there are sections so much any more. Back when I started the whole place was firmly divided into Fruit and Veg, Fresh, Ambient, Service and Checkouts. Over the intervening years those have been whittled down to less and less until here we are at a One Branch model of staffing. Which in a nutshell means while fixed staff have an area they may be assigned too, they can be redeployed where needed at the whim of the Duty Manager of the hour. I'm sure for checkouts that model works quite well, since they sit at the top of priority tree and get the lion's share of support on any given day. Often to the detriment of any other operation in branch.
Really the worst bit is the contradictions we get hit with on a daily basis. You will be told in no uncertain terms to get the work done you need to do, without fail. Yet at the same time be told to offer support to whoever needs it. Usually at the last minute. Made all the more efficient by these new headsets we have been given. It's one open radio channel across the building. Too often you will hear something like 'we go down to one cashier in five minutes. Help.' Gotta love the time we have to prepare for that.
Makes me glad that I'm well on the way to my exit plan, having gotten underway my online course in copywriting. One step further on to dream of breaking into that career option, something I'm hoping I will find much more satisfying. Wish me luck.
Later she showed up more often only to get a promotion for management despite me working my ass off to make up for her never being at work. At the same time I got approved for that same type of medical leave to take care of my Grandmother whenever she needed it and Wal-mart didn't like that and did everything possible to get me fired without it being related to medical reasons.
One time they wrote me up for using my phone. It was a slow day and I had no customers for 3 hours. I can only sweep the floor and wipe the countertops so many times. The problem I had is the person that reported me for using my phone literally facetimed with her husband the entire day while she worked but Management id exempt from the rules I Guess.
The last straw was Management tried to write me up for apparently being rude to customer. A lady came in with her husband to pick up an order she placced online. Unfortunately it was not in the store the only info I could see is it was still in the warehouse and the people that handle those orders had left for the day. She was upset but her husband told her they could come back tomorrow and that was the end of it. Apparently I was so rude to this costumer. I apparently sighed when they approached me and I tried to hide my name on my badge by flipping it around.... First I was gettimg over a recent sickness of Bronchitis so my voice was very monotone and still wasnt able to breathe 100% and Second my badge sometimes flips around when I move around but my name is on the front and back.
I refused to sign a paper admitting I did something wrong and escalated this to upper management, a few days later I accepted a job somewhere else. I went in to give a letter of resignation and walked out.