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Regarding Kabrro - Update: Refunded
3 years ago
General
EDIT: Since making this journal, I've been refunded, though given no explanation for the lack of communication. Again, I was never angry with Kabrro, and it's unfortunate that we couldn't deal with this situation privately. And ofc, please DO NOT harass Kabrro. I made this journal to share my experience, and that's all.
I didn't want to make this journal, but given the circumstances, I don't see any other alternative. For those of you who saw my last journal, you'll know that I've been attempting to contact an artist regarding a $157 commission that was started but not finished a year ago. I've now spoken to two other customers of theirs, both of whom have been facing similar difficulties regarding communication.
The artist is
I am hesitant to label this situation as a scam, as I had worked with Kabrro on another commission prior to them going silent, and during that time, they were friendly and kept me informed regarding updates and the like. As I've stated before, I am NOT angry, and I'd understand if they simply got busy with life or something else that needed their attention. Still, a year without any form of communication is ridiculous, especially after I've paid $157 for a product. While I've tried to handle the situation privately via DMs on Twitter or notes here on FA, it's obvious that it isn't working.
So, I am making this journal to hopefully save other people who might've been interested in commissioning Kabrro the same headache and to hopefully get a response/explanation from Kabrro. Again, I'm NOT calling them a scammer, but they HAVE proven to be extremely unreliable in terms of keeping their customers informed as to changes in circumstance. I wouldn't be as upset as I am if I hadn't seen them being active both on here and Twitter recently (and for a brief time earlier in the year), whether it's posting sketches, liking/replying to tweets, or favouriting pieces here on FA while seemingly ignoring my attempts to contact them.
So yeah, this is more or less a heads-up to anyone else who might've been interested in commissioning them. Also, while this situation is upsetting, I want to make it clear that I am NOT calling for the harassment of Kabrro. In the words of Koala Man, that's not on.
I didn't want to make this journal, but given the circumstances, I don't see any other alternative. For those of you who saw my last journal, you'll know that I've been attempting to contact an artist regarding a $157 commission that was started but not finished a year ago. I've now spoken to two other customers of theirs, both of whom have been facing similar difficulties regarding communication.
The artist is
I am hesitant to label this situation as a scam, as I had worked with Kabrro on another commission prior to them going silent, and during that time, they were friendly and kept me informed regarding updates and the like. As I've stated before, I am NOT angry, and I'd understand if they simply got busy with life or something else that needed their attention. Still, a year without any form of communication is ridiculous, especially after I've paid $157 for a product. While I've tried to handle the situation privately via DMs on Twitter or notes here on FA, it's obvious that it isn't working.
So, I am making this journal to hopefully save other people who might've been interested in commissioning Kabrro the same headache and to hopefully get a response/explanation from Kabrro. Again, I'm NOT calling them a scammer, but they HAVE proven to be extremely unreliable in terms of keeping their customers informed as to changes in circumstance. I wouldn't be as upset as I am if I hadn't seen them being active both on here and Twitter recently (and for a brief time earlier in the year), whether it's posting sketches, liking/replying to tweets, or favouriting pieces here on FA while seemingly ignoring my attempts to contact them.
So yeah, this is more or less a heads-up to anyone else who might've been interested in commissioning them. Also, while this situation is upsetting, I want to make it clear that I am NOT calling for the harassment of Kabrro. In the words of Koala Man, that's not on.
vevans0009
~vevans0009
Well, as long as the refund was given. No word from me towards this Kabrro.
Vannie
~exsanguination
OP
Yeah, as I've said, I don't have any ill will towards Kabrro, they were pleasant to work with before the lack of communication, and I appreciate the refund. I just found the whole situation frustrating, and I'm glad it was resolved, even if I had to make things public.
