The UPS company is a bunch of crooks and criminals.
my mom ordered something from them last week.

it was being importEd from Germany and we were told that it would arrive within this week.
THIS IS A LIE BY UPS

Now not only are they holding the goods at customs AND Withholding info that we need in order to make the process smoother, they are now threatening us with legal action if we don’t pay warehouse fees for goods we have paid for because of their fuck ups!

FIRST OF UPS, THATS EXTORTION!
WE SHOULDN’T BE FORCED TO PAY EXTRA MONEY BECUASE OF A LEGAL ISSUE WITH YOUR COMPANY

SECOND OF ALL, THIS WOULDN’T HAVE HAPPENED IF YOU IDIOTS WERE DOING YOUR JOB RIGHT

UPS, YOU AND EVERYONE WHO WORKS YOU ARE CROOKS!