Tech support question: Cell phone problems
8 months ago
So I got a problem:
My Samsung Galaxy Z Fold3 has not been able to produce sound from the internal speaker for a while now. Been getting by with blue tooth accessories, etc.
Today, it started to not transmit sound through blue tooth, and video is "slide showing" as if it is downloading on a extremely slow connection.
Tried the usual rebooting, turning on/off blue tooth, check settings, etc.
Turn off blue tooth, the video plays fine, but no sound from phone as stated was happening before this started.
Turn blue tooth back on, and it starts buffering again, and still no sound. Not even a crackle of noise.
Tried other blue tooth accessories from my ear buds, car stereo, and a few others. No difference.
Now I am afraid that my last shot at anything is a full factory reset, to which I am not at all happy about doing.
And no, I can not afford a new phone at this time. This one has served me rather well, and I really do not want to replace it if I can help it.
***Update: Did the factory reset. No change. Will be out of pocket for a while.
My Samsung Galaxy Z Fold3 has not been able to produce sound from the internal speaker for a while now. Been getting by with blue tooth accessories, etc.
Today, it started to not transmit sound through blue tooth, and video is "slide showing" as if it is downloading on a extremely slow connection.
Tried the usual rebooting, turning on/off blue tooth, check settings, etc.
Turn off blue tooth, the video plays fine, but no sound from phone as stated was happening before this started.
Turn blue tooth back on, and it starts buffering again, and still no sound. Not even a crackle of noise.
Tried other blue tooth accessories from my ear buds, car stereo, and a few others. No difference.
Now I am afraid that my last shot at anything is a full factory reset, to which I am not at all happy about doing.
And no, I can not afford a new phone at this time. This one has served me rather well, and I really do not want to replace it if I can help it.
***Update: Did the factory reset. No change. Will be out of pocket for a while.
FA+
