A barista rant part 2
14 years ago
Well today, I was working at the bar making drinks. Now it was a moderately busy day, steady would be more appropriate, and near the end of finishing a wave of about ten drinks. I see a business type lady, I'll call her Brandy, walk to the bar and grab a drink. That is all well and good, we have so many people at this Starbucks that it is understandable to just grab a drink and go.
However! This time, Brandy took a sip and came back to me disgruntled.
"This isn't my caramel Frappucino. This is clearly not my drink, how can you be so stupid."
Now normally I don't take BS from customers but this was kind of funny seeing this well dressed, clean cut business woman explode. Now she ranted a bit more about how our customer service sucks, blah blah blah. I just smiled and grinned.
When she finished I kindly ask her, "Did it ever occur to you that the drink you took, wasn't actually yours?"
With impecable timing, my buddy James comes up from behind me and calls out her drink. "Caramel Frappucino ready at the bar!"
"Heres your drink mam, and I think the guy behind you wants his drink remade. Unless you want to taste her spit?" I directed the question to this biker guy, I admittedly was staring at for the better part of his visit in the cafe.
He said, "Sure, the bitch looks clean..."
I kept a cover smile and began remaking the biker's drink while Brandy left quickly with a blush.
What amazes me is how one could confuse a tripple venti soy, sugar free vanilla, upside down, Caramel machiatto, for a Carmel Frappuccino. Are people really that self absorbed?
PS
People if you are ordering through the drive through, please do not ask me if I can take your trash. I AM NOT A FUCKING TRASH CAN!
However! This time, Brandy took a sip and came back to me disgruntled.
"This isn't my caramel Frappucino. This is clearly not my drink, how can you be so stupid."
Now normally I don't take BS from customers but this was kind of funny seeing this well dressed, clean cut business woman explode. Now she ranted a bit more about how our customer service sucks, blah blah blah. I just smiled and grinned.
When she finished I kindly ask her, "Did it ever occur to you that the drink you took, wasn't actually yours?"
With impecable timing, my buddy James comes up from behind me and calls out her drink. "Caramel Frappucino ready at the bar!"
"Heres your drink mam, and I think the guy behind you wants his drink remade. Unless you want to taste her spit?" I directed the question to this biker guy, I admittedly was staring at for the better part of his visit in the cafe.
He said, "Sure, the bitch looks clean..."
I kept a cover smile and began remaking the biker's drink while Brandy left quickly with a blush.
What amazes me is how one could confuse a tripple venti soy, sugar free vanilla, upside down, Caramel machiatto, for a Carmel Frappuccino. Are people really that self absorbed?
PS
People if you are ordering through the drive through, please do not ask me if I can take your trash. I AM NOT A FUCKING TRASH CAN!
FA+

Lost all faith in humanity
Anyways you got her good.