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Clearing the Board, Commissioners take heed.
14 years ago
Alright so I've been doing some digging in to the false refund thing. It seems as though someone had gone through my previous commission Queue's and posed as some of those individuals to request "refunds". This is how it breaks down....
Person would send me an e-mail with the subject line of commission or commission refund or just refund. I would open it and see a variation on "hey I'm so and so from such and such and saw you were giving refunds. I would like to request said refund." And I would go in to my list, look up what it was that was to be refunded and refunded the money. From there the person was deleted from my list of pending work.
Now as it turns out I have many people coming forward saying that they did not in fact request those refunds. This is way after the fact mind you and now I'm scrambling to figure out who this really was that did it, what can be done, and how I'm going to even get back on track.
Unfortunately it seems as though I won't be able to do any of these things. I don't have the info of many of the commissions, I don't even have time now that I'm back in classes AND working, and it seems paypal is unable to give me any help....this last part is the biggest issue. They require detailed information as to what the transactions were all about. But I can't even tell them what it was for because much of the work was of an adult nature. If this is discovered my paypal account will be cancelled...they frown on that sort of thing there. So now what? Now nothing. I have to cancel those commissions that were refunded and will refund the amount to the appropriate people.
Precautions being put in place this time? I will not honor any requests for refunds from e-mails, as thats what got me in trouble the last time. Notes and private messages only, or if you have my messenger names and know me through there... talk to me there. I have a couple people who's commissions I will finish up because they were already started, but beyond this I have no means of getting back on track. Now once everything is refunded and the board is cleared I will revisit how viable it is to open NEW slots. I have more than enough money to cover everyone's losses right now because of the job I have, please note or message me to get your share. Otherwise I -will- have to consider that you were refunded legitimately the first time. I honestly won't be entertaining people coming to me a few weeks or months from this journal and saying "oh I just saw that post..." won't fly. Lack of communication has been the root of this problem.
To those who legitimately have been in contact with me I apologize. I know some of you would just prefer to stay on and stick it out and I appreciate that immensely, it means a lot that you're that dedicated to my work. I just need to clear the board and get things back on track. I feel like I'm trying to untangle an ass ton of wires, which really is a lot easier if you can unplug everything and start from scratch. This is not a "not ever" but a "not now".
Person would send me an e-mail with the subject line of commission or commission refund or just refund. I would open it and see a variation on "hey I'm so and so from such and such and saw you were giving refunds. I would like to request said refund." And I would go in to my list, look up what it was that was to be refunded and refunded the money. From there the person was deleted from my list of pending work.
Now as it turns out I have many people coming forward saying that they did not in fact request those refunds. This is way after the fact mind you and now I'm scrambling to figure out who this really was that did it, what can be done, and how I'm going to even get back on track.
Unfortunately it seems as though I won't be able to do any of these things. I don't have the info of many of the commissions, I don't even have time now that I'm back in classes AND working, and it seems paypal is unable to give me any help....this last part is the biggest issue. They require detailed information as to what the transactions were all about. But I can't even tell them what it was for because much of the work was of an adult nature. If this is discovered my paypal account will be cancelled...they frown on that sort of thing there. So now what? Now nothing. I have to cancel those commissions that were refunded and will refund the amount to the appropriate people.
Precautions being put in place this time? I will not honor any requests for refunds from e-mails, as thats what got me in trouble the last time. Notes and private messages only, or if you have my messenger names and know me through there... talk to me there. I have a couple people who's commissions I will finish up because they were already started, but beyond this I have no means of getting back on track. Now once everything is refunded and the board is cleared I will revisit how viable it is to open NEW slots. I have more than enough money to cover everyone's losses right now because of the job I have, please note or message me to get your share. Otherwise I -will- have to consider that you were refunded legitimately the first time. I honestly won't be entertaining people coming to me a few weeks or months from this journal and saying "oh I just saw that post..." won't fly. Lack of communication has been the root of this problem.
To those who legitimately have been in contact with me I apologize. I know some of you would just prefer to stay on and stick it out and I appreciate that immensely, it means a lot that you're that dedicated to my work. I just need to clear the board and get things back on track. I feel like I'm trying to untangle an ass ton of wires, which really is a lot easier if you can unplug everything and start from scratch. This is not a "not ever" but a "not now".
TehCait
~tehcait
Wow, that's such a strange thing to do. o.O What would be the point of that? Just to mess with you?
Renezuo
~renezuo
OP
Well I actually refunded the money to this person on their various accounts. So they made off with a decent chunk of change by simply using a few e-mails to be different people.
TehCait
~tehcait
But I thought refunds were sent back to the sender?
Renezuo
~renezuo
OP
Presume we have persons A, B, and C. All three of which commissioned me. However when I offered refunds I received an e-mail from person D, pretending to be A, B, and C saying "this is the e-mail with the paypal I want it sent to" using dummy paypal accounts attached to e-mails E, F, and G. I didn't think to question that this person wasn't who they said they were, its never come up. I just assumed that in the period of time we hadn't spoken they had changed their e-mail or moved accounts. (Or had multiple for whatever reason)
TehCait
~tehcait
Ah...well that sucks. :C
