Fuck Horizon Hobby
16 years ago
I don't know if anyone else around here is into the whole R/C thing but I figured I would just do my part to tell everyone I know to stay the hell away from Horizon Hobby.
I received a new plane for christmas, a Typhoon2 3D plug n play. Obviously excited about it, I open the thing up and put it together. Holy shit. It seriously looked like someone had assembled and crashed it before stuffing it back into the box. Pre-attached hinges were just completely missing, the entire thing was dirty, sticker applications look like they'd been done by a drunk 4 year old and the covering job on the wings was just horrendous. On top of all that, the entire fuselage was curved to one side and the vertical stabilizer was anything but vertical.
I was on the phone the next day with Horizon Hobby asking them what were going to do about it. I don't know about you but when something costs around 200 dollars I don't expect ANY quality control issues whatsoever. They told me to send it back to them and they would send out a new one. However, they expected me to pay shipping myself to send their own defective product back. After about a week we got them to send a prepaid shipping label.
Well, after a month and a half, I had a brand new Typhoon 2 PNP ready to put together. Got it here last night and went to work assembling it. I won't take time to point out all the little inconsequential problems with it that made building it a huge pain in the ass (problems that, strangely, did not exist on the first plane).
Anyway, got the thing assembled and it actually looked halfway decent this time. The stickers and covering job still looked like they'd been done by an ape, and it was still a bit dirty, but the control surfaces were attached fine and the body was nice and straight. I decided by this point I didn't really care how it looked anymore as long as the damn thing flew, so I proceeded to install my receiver and start setting up a profile for it on my DX6i.
It was about this time that I found out one of my aileron servos was completely dead, straight out of the box. What the fucking hell.
So my options are pretty much limited to dealing with them more and waiting another fucking month to get another piece of shit defective plane, or replacing the 20-30 dollar servo on my own. Thanks Horizon, merry fucking christmas.
I received a new plane for christmas, a Typhoon2 3D plug n play. Obviously excited about it, I open the thing up and put it together. Holy shit. It seriously looked like someone had assembled and crashed it before stuffing it back into the box. Pre-attached hinges were just completely missing, the entire thing was dirty, sticker applications look like they'd been done by a drunk 4 year old and the covering job on the wings was just horrendous. On top of all that, the entire fuselage was curved to one side and the vertical stabilizer was anything but vertical.
I was on the phone the next day with Horizon Hobby asking them what were going to do about it. I don't know about you but when something costs around 200 dollars I don't expect ANY quality control issues whatsoever. They told me to send it back to them and they would send out a new one. However, they expected me to pay shipping myself to send their own defective product back. After about a week we got them to send a prepaid shipping label.
Well, after a month and a half, I had a brand new Typhoon 2 PNP ready to put together. Got it here last night and went to work assembling it. I won't take time to point out all the little inconsequential problems with it that made building it a huge pain in the ass (problems that, strangely, did not exist on the first plane).
Anyway, got the thing assembled and it actually looked halfway decent this time. The stickers and covering job still looked like they'd been done by an ape, and it was still a bit dirty, but the control surfaces were attached fine and the body was nice and straight. I decided by this point I didn't really care how it looked anymore as long as the damn thing flew, so I proceeded to install my receiver and start setting up a profile for it on my DX6i.
It was about this time that I found out one of my aileron servos was completely dead, straight out of the box. What the fucking hell.
So my options are pretty much limited to dealing with them more and waiting another fucking month to get another piece of shit defective plane, or replacing the 20-30 dollar servo on my own. Thanks Horizon, merry fucking christmas.

Woods
~woods
replace the parts you don't want mod the damn thing so it will look like a flying otter get a mini airbrush kit and go to town

raizero
~raizero
I know how you feel x____x some shops are just crap, and quality control isnt well done it can be bad, I rather Go in person to shops to get stuff, I had a few bad experience in net shops

deca
~deca
OP
Well it wasn't the shops fault, I bought it through a local hobby shop. It's just that Horizon, the actual manufacturer, doesn't know what QC is at all.

raizero
~raizero
zero QC O______o;;; Thats just bad busisness on their side x____x;;;