I would suggest if you have back up image before all this started to try to jump back to that. It sounds like something the upgrade probably screwed something up or something that was not updated / or is not updated at the point to do windows 10. If the step back doesn't help then I'm not sure.

I got lucky with my upgrade not doing anything wrong that *knocks on wood* That I have at least not seen. Partner on the other hand when he upgraded he lost his whole file explorer in 10 and couldn't look up files or anything. And when he stepped back his mouse and keyboard would not work no matter what. so we stepped it back to the image recovery that they had just before he upgraded and works fine now. He won't be going to 10 for quite awhile or never on this computer.

Might sound a little conspiracy-ish but I've been having issues with windows 8 ever since windows 10 came out. I've run virus software a few times and nothing has shown up to be the cause..but apps have gone missing or just stopped working all together, screen savers have been randomly blinking out, and just over all feeling of "slowly falling to pieces" nothing major, just tiny annoyances. but I did try to go back after the upgrade, nothing lost or anything but whole new slew of problems. CC didn't work correctly at all with windows 8, wacom drivers started going hay-wire again etc.

I'm starting to think that all computers/softwares/technologies hate me.

It may be best to do a clean install of windows 10 instead of doing a upgrade.

unsure if I can do that without purchasing it though..

you can do it you have to do it in the settings under recovery you can do a refresh or a reset but be warned when doing refresh will wipe all the programs you have install on the computer but keep anything in your docs, pics, videos, and music. if you do a reset it wipe everything on the that harddrive. just make sure you backup everything first before doing anything~

if I absolutely have to I'll try that though i'm still hopeful I'll be able to find a different solution. from everything that I've read it's a photoshop issue..

Photoshop has had bad highdpi support on windows for a long time. I don't know if they fixed it in newer versions, but you're using a slightly older version so that's almost guaranteed to be the problem here.

photoshop CC is the newest photoshop out there, which was why i ended up choosing to upgrade, but the lagginess is making it impossible to do anything..

I did find a lot of folks where having issues with the tiny UI because of photoshops High DPI issues. They seemed to fix that with CC, but have other issues. x(

I cannot win.

I read CS and my coffee deprived brain ignored that you upgraded to CC, woops >.<
I'm not sure what it could be. I'm assuming none of these problems happen with your older tablet if you plugged it in right now?

potentially..I'd have to completely uninstall my cintiq to try it though. and I actually got the cintiq because it helps my back. the posture I have to hold to work with my intos pro destroys everything ;D;

If the old tablet works, the problem is with the tablet. If it doesn't work, there's a problem with the computer itself. Don't have to keep using it, just long enough to eliminate things.

Alternatively, if you have a friend that would be willing to let you install the cintiq on their computer that could potentially narrow down where the problem is too.

At this point i'm pretty positive it is with PhotoshopCC because other then the tiny UI Photoshop CS5.5 works perfectly fine from what I can tell. I may try CC with my other tablet just to make sure tho :<

also if you wanna know how bad the UI is:
https://www.dropbox.com/s/doeaarxkz.....OSHOP.jpg?dl=0

Could also try some other tablet-ready art programs. I agree it's probably PS, Adobe can be as bad with updates as Wacom with drivers, but it never hurts to be certain.

I had a good idea how bad the UI was because my friend had the same problem when she tried out a surface pro 3 last year.

I may download the trial to corel painter...honestly if this continues to be an issue I may just hope the train and catch corel. the fact that photoshop went to a permanent subscription type thing kind of gave a bad taste in my mouth regardless.

What dpi are you drawing with? Photoshop is a ram hog so if you are working on large canvases at high dpi, yeah there is going to be lag no matter what computer you have.

Maybe this person's solution might help: https://forums.adobe.com/thread/1584198 they used an older dirver version for the 13hd, not sure if you have tried this or not.

I attempted that solution and it actually shut down the calibration on the pen and I'm pretty sure made the cintiq hardly compatible with win. 10 or 8

300DPI at 15k I know thats not the problem. I've been working with files significantly larger then that and havn't had any issues until windows 10 came out. This isn't even really effecting my CPU or pushing my computer at all...

-nod nod-

You have a monster of a cpu then xD It definitely has to do with windows 10 then, because it just came out and Im pretty darn sure they havent worked out all the bugs for the system, which sucks as that means there probably isnt many solutions. =\ wish I could have been more help. I just bought my 13hd too and was having trouble with sai.

I'm actually thinking it's more of a photoshop problem. Apparently there was an update out and with CC you have to completely sign out and back in to even be aware of the update. I had noticed a few other folks where having the same issue..

But yea because windows 10 is SO new everyone else has to play catch up. I'm REALLY hoping it's not a driver issue. wacom takes ages to fix driver issues...


For the record the highest/largest piece I did was 30kX25k at 300DPI and my comp was handling it like a champ x) was quite happy

update didn't work *flips table*

You could try scaling the resolution of your cintiq display to 720p. Your display will loose a bit of sharpness, but it will make the UI larger.

I will definitely try this if anything. I hate that they just didn't update it to fix the UI situation..

weirdly enough effected everything EXCEPT the UI of CS5

Well, that is just bizarre : (

photoshop hates me time to switch to corel *cries*

Just a shot in the dark but, maybe try hitting ctrl-alt-del and calling up the task manager to check to see if anything is lagging you out. Sort the list by CPU usage, if there is an app bogging you down, you can find out there.

See that was the weird thing...Nothing is buggin out the CPU and nothing else is laggy..

I personally would recommend going back to windows 8, or better yet, windows 7 if you have it. Windows 10 has a lot of privacy issues, not to mention that it uses YOUR bandwidth for sharing updates with other people (the setting for this is very obfuscated), is buggy, etc. One huge pitfall is that you can't control the update process on Windows 10. Updates install automatically, which means that if an update screws over your computer, you can't uninstall the update and wait for them to fix it because the OS will just reinstall it.

As for the increased bugginess on Windows 8, I would do a google search for the exact issues, and uninstall some of the latest "updates" for Windows 8. Windows 8 and 7 essentially got a number of updates to "prepare for Windows 10" but were essentially adware from Microsoft. One of these might be responsible for decreased responsiveness.


Someone mentioned in a computer thread somewhere that "if the product is free, then it is YOU who is really the product".


There was an article theorizing that Windows 10 is a step towards making Windows a subscription service. I'm REALLY hoping that someone gets photoshop to work on Linux natively because I'm liking what I hear about windows less and less.

I may just do that if I have no other option. I'd love to go back to windows 7 but sadly I never had a full copy of it. I only ever had an upgrade disc from vista and microsoft will no longer reinstate the CD-key for it. so at this point my only option would be to go back to windows 8 and try to uninstall the patches. That is exactly around the time that the issue/bugs started to happen. Truthfully I'm just about to just ship from photoshop as well. They jumped to a subscription type deal and since then I've been thinking learning corel painter may be a good idea..and now with it being as buggy as it is....*sigh*

A lot of the privacy concerns have to do with the wording of the user agreement. But it makes sense when you factor in Skype/One Drive which are being covered by the same terms, it isn't as bad as people make it out to be. You can disable any updates except for OS and Security, which are mandatory unless you want to be cut off from a!l future updates from Microsoft. They explicitly state they will only share information with law enforcement if requested and not sell the data for advertising.

The only benefit to upgrading is DX12 support which won't be useful until more games and applications use it. And slightly improved resource management from the OS which isn't an issue anyways if you have anything more than a budget system and even then only marginally. So holding off on upgrading isn't a problem, the upgrade is free for a year anyways.

The subscription service is potentially the evolution from boxed upgrades, You can pay Yearly to get the latest improvements or carry on with what you have, not unlike what we do now when a new version of Windows comes out. But don't get me wrong, I'm all onboard with breaking the monopoly and having apps more universally compatible with Linux and other OS'.

"You can disable any updates except for OS and Security, which are mandatory unless you want to be cut off from a!l future updates from Microsoft."

This is essentially what I said. Any software company, Microsoft included, can push out bad updates (and it has happened). If ONE of the updates breaks your programs, you cannot uninstall or block it. Very recently, there was a debacle with Windows 10 and some Nvidia drivers. Windows 10 installed the drivers, but upon start up, the vendor software didn't recognize the new drivers as being the latest, so then installed new ones. Upon start up again, Windows 10 thought the drivers were old and reinstalled the previous drivers. See a pattern? Drivers are not listed as optional; they're listed as mandatory. And who are you going to go to for drivers? Microsoft? Or the company that actually writes them? Those third party programs also allow special settings to be adjusted too.


"We will access, disclose and preserve personal data, including your content (such as the content of your emails, other private communications or files in private folders), when we have a good faith belief that doing so is necessary to protect our customers or enforce the terms governing the use of the services." (Quote from the Eula)

Wow. I don't use One Drive (and now I won't), but Skype has very limited access to my communications. Windows is my OPERATING SYSTEM. It sees EVERYTHING (And it explicitly mentions that they will access, divulge, and keep your personal data as they see fit.) What is exactly "necessary" by Microsoft's standards? What data are they accessing? Why the hell do they need to access it? The terms of the EULA are so broad, that it's outrageous. And it doesn't say anything about law enforcement in this quote. Cortana is the only search option on the computer. If I want to shut it down so as to keep my privacy, I don't have any other means of searching my computer. The old file searching system doesn't relay information back to Microsoft. Microsoft is essentially saying "trust us" . .. I don't know if I want to trust any company that much. If I don't allow the Federal Government of the US to go browsing through my private content, why would I let a corporation do so?

"We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. We also share data with Microsoft-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our services; and to protect the rights or property of Microsoft." (from their site)

This one, at least, mentions law enforcement. I don't like that the terms are still very broad. I don't know who these contracted vendors are. . . do you? How secure are their servers? If giant corporations like Target and Home Depot can be hacked, why not smaller companies that don't have the same resources for security? They make for much easier targets. And Microsoft's determination to "protect the rights and property of Microsoft" trumps your right to privacy. What ARE Microsoft's rights? How does gathering YOUR personal information protect that? Why does their right trump yours? Another problem is that a lot of the "features" are automatically turned on . . . by having them on, you automatically consent to having Microsoft go through your personal information. If you could control what you're sharing and how, and not have it all enabled by default, it would be a different thing entirely.

There are a number of other things that I take exception with, but long rants are really not suited to FA. Suffice to say, that I think that there are legitimate issues with Windows 10 (automatic updates that you cannot shut off is a big no-no to me, regardless of the other stuff).

tl;dr -- An operating system is vastly different than a voice-chat/phone program. You cannot apply the same EULA to both. Also, there are other issues at play here.

I have an Nvidia card (Titan X) and upgraded to windows 10, I was able to block the driver update without doing anything fancy (Advanced system settings -> Hardware -> Device Installation Settings -> Disable) and allow GeForce Experience to prompt me when an update was available to install at my leisure. I won't defend the automatic update policy, I think as far as OS level security its fine, we don't have to worry as much about botnets of update neglected machines doing nasty things. But I agree applying it to everything by default was a horrible idea.

At most the data they collect and use is anonymous and basic things like how you are using menus and the start bar, which default applications people are using or removing, and other things they will try to improve on in the next iteration (stuff they used to develop windows 10 in the first place). All large companies have broad claims in their EULAs like that to cover their asses if they're required by law to disclose any information so they have grounds to prevent litigation. (Notice all of the people they list they could potentially share the information with is "when required by law or to respond to legal process") Just look, http://i.imgur.com/hLX0cZq.png , it really isn't too uncommon. They include One Drive and Skype services because they all belong to Microsoft, and if legal action dictates they need to provide information/data from your system they have to cover all the potential sources it comes from.

A legitimate concern is the possibility of advertisements being forced through mandatory updates, and they've already used it to push their office 365 service. While not super disruptive (Takes up a slot in the notification tray which is minimized 99.9% of the time), its still unwelcome. I'm not pitching for windows 10, there are very good reasons not to upgrade, I just don't believe the perceived privacy threat is one of them, or even worth mentioning really. People never read the dozens of EULAs they agree to, most of them have very shady wording.

Okay, I can agree more with this. Normally, yeah, the Eulas can get to be more broad, but I start taking exception when both the EULA is broad, and a lot of the features are very . . . share-happy and are enabled by default. I wouldn't have as hard a time with it if I had more control over when and what the programs share. As I mentioned, I do have skype, but I have skype shut off unless I'm specifically using it. It can't browse my emails or browser history.

I've had issues in the past where standard windows OS patches would break something, and I was able to go back, look at the specifics of the patch by KS number, find the offending patch, and uninstall it. Then I would wait a while and update afterwards if they fixed the patch. (This is yet another thing people are complaining about -- the patch descriptions have supposedly become extremely vague. As I haven't switched over at this time, I couldn't tell you personally.) I did find a a site that described how to shut off automatic updates entirely, but that feature is currently only available on the Enterprise edition, and it's heavily buried (you actually have to go into group policy settings, locate the auto-update, enable it, and then set the feature to no updates -- or something like that.). I can't afford an Enterprise edition of Windows, nor do I want to have to dig around in group policy editor.

And then you have WUDO. WUDO is set to on by default, not clearly explained (so that users don't really understand that Microsoft is using their bandwidth to push out updates), and apparently you need to get through four different configuration screens before you can turn the option off.

Most of my issues with Windows 10 are about control, and my lack thereof. The privacy issues are just the icing on the cake.

Adobe has a 24hour chat that should be able to help you out, I've got a 22HD Cintiq with CC on W10 and haven't experienced anything like this D:

They're telling me that basically because window 10 is so new there have been a few random third party driver issues with photoshop that they are incountering and there isn't much they or I can do about it till everyone gets synced up. Pretty decided to go back to windows 7. Friend gave me a legal Key and she says she's had no problems with windows 7 since 10 came out. REFRESH START.

dang D: those arn't happy problems...
really wish i could help with this but sadly i haven't used windows 10 or Photoshop on 8 D:
hope it gets fixed soon though..