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So this is a kick on the teeth...
9 years ago
General
Sup Peeps!
Dealing with my first work related PayPal dispute... For a commission finished two months ago and highly approved by the client :(
I contacted them to give them a chance to explain in case that it was a mistake or misunderstanding, but it's been two days since I saw that they read the message and no reply. I am very disappointed as I thought this client was very nice, but now they are trying to take back money I earned, and right before Christmas when money is tight.
My terms of service is coming out in the new year, and I guess I'll just mention now that part if it will address issues such as these. Clients who try to steal my earnings after I fully earned them, especially when not even trying to settle things with me first, they will be blocked and reported to artists beware.
Should I mention the username here? As this is the first time this has happened, I am unsure exactly how to handle it aside from fighting the dispute and making measures to prevent it in the future.
EDIT: They have gotten in contact with me and it appears it's just a misunderstanding. I am hoping things will be resolved soon.
I contacted them to give them a chance to explain in case that it was a mistake or misunderstanding, but it's been two days since I saw that they read the message and no reply. I am very disappointed as I thought this client was very nice, but now they are trying to take back money I earned, and right before Christmas when money is tight.
My terms of service is coming out in the new year, and I guess I'll just mention now that part if it will address issues such as these. Clients who try to steal my earnings after I fully earned them, especially when not even trying to settle things with me first, they will be blocked and reported to artists beware.
Should I mention the username here? As this is the first time this has happened, I am unsure exactly how to handle it aside from fighting the dispute and making measures to prevent it in the future.
EDIT: They have gotten in contact with me and it appears it's just a misunderstanding. I am hoping things will be resolved soon.
Thanks for the kind words ^^
How does one accidentally start a dispute?
I'm glad (by now) it's resolved though, but never fun.
as with damn near everything, communication is key. it shouldn't take longer than 48 hours for your note to go through and be replied to.