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Terms of Service - Badges
7 years ago
Mushroom Forest Arts – Terms of Service (BADGES ONLY)
(Thursday, October 17th, 2019)
-When finalizing plans to commission me (Sending Down Payment - Or Full Payment) you are agreeing to my Terms of Service (TOS).
These terms are subject to change, but you will be held to the terms set when the commission was agreed upon.
Any changes afterwards will not apply to you for that commission alone.
-If you are under the age of 18, any and all business will be consulted by a third party who is of 18 years or older, and all money transactions will be made through them. They too must read my TOS.
-I reserve the right to reject/refuse a commission for any reason.
ΦΦΦ Personal Life ΦΦΦ
-Keep in mind, I am 21 and I work 2 jobs other than making art.
I do my very best to be a mature professional to supply the best
products as well as customer service and communication, but be
aware that I do have work, a family, friends, and pets.
I work on commissions in any free time I can spare.
ΦΦΦ Process and Liability ΦΦΦ
-A CLEAR reference MUST be supplied.
(If reference quality is an issue, I have the right to reject the commission.)
-If a clear reference is NOT supplied and a color or marking is wrong, I am not liable.
-If something is altered or added to the character after I have started, they won't
be added to the commission. I do not accept character changes after I start.
-If you give me information about your character that is NOT on the reference, and
it ends up not being included, I am not liable. I follow references and can't always
remember description-based changes for every commission.
ΦΦΦ Communication ΦΦΦ
-Best way to contact me is through my Facebook page,
as I check that most often and have Messenger.
-Once your commission has been paid, you will receive a link to Trello for your commission.
This is the only thing I will update. You can check it at any time to see your commissions
progress. I will not message you every time progress has been made (sketched, inked, colored, etc.)
-WIP photos depend on how fast I am working, and will only be posted to Trello unless
you ASK for them to be directly sent via message.
-You will be messaged with a photo once your badge is finished, and you will be asked
for an address for shipping. I do not go off of PayPal in case your address has changed!
WIP Photos:
-Badges:
✓ Sketch (Ask)
✓ Finished
Facebook: https://www.facebook.com/Mushroomforestarts
-If there is no response after 14 days, I reserve the right to dispose of the badge without refund.
-If I feel uncomfortable with a commissioner for harassment of any kind or threats to myself or anyone else,
or just poor communication, I reserve the right to cancel the commission without a refund.
ΦΦΦ Time ΦΦΦ
-As stated before, I have other priorities besides commissions.
-Rush orders can be requested and will be an added cost of $5, but even
rush orders are no guaranteed completion date. (This simply puts you ahead of other
commissioners in order to have your product made quicker, so I can possibly
discount their commission for their inconvenience if needed.)
-Average turn-around is 1-3 weeks.
ΦΦΦ Payment ΦΦΦ
I accept PayPal (only via invoice – do NOT just send me payments unless I clear you to do so) and cash if hand delivered.
Payments MUST be sent via Goods and Services.
ΦΦΦ Shipping ΦΦΦ
-Hand delivery at a convention is free.
-For non-hand deliveries, I use USPS. I have never had an issue with them.
-I am NOT responsible for any damage that occurs after the package has left my hands.
(I will NOT remake the commission for free. A discount on a remake can be discussed if this situation ever occurs.)
ΦΦΦ Cancellations ΦΦΦ
-If the commissioner cancels their order, I reserve the right to not issue a refund if it has been started.
-I reserve the right to cancel the commission as well for reasons stated above in the Communication section.
ΦΦΦ Warranty ΦΦΦ
-If your package appears to be damaged upon retrieval, be sure to take photos of the damage and do NOT open the package!
Contact me immediately with the photos so we can make a claim with the shipping company.
-If there appears to be no threatening damage to the package upon retrieval, open with care to be sure not to damage the product in any way.
Please inspect the product and report any damages within 48 hours (2 days). If no report of damages has been made within said time,
I will assume your product has been received properly and in tact.
-My work is covered for up to 10 days after received. If any damage occurs please notify me immediately.
(This is void if the product has been put through rough treatment and or improper care.)
-If any modifications are done to the product, warranty is void.
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