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Computer help
4 months ago
Can anyone who knows anything about computers please message me? My computer keeps randomly restarting for no apparent reason. The event viewer says the same things every time.
Warning 5/7/2025 6:53:45 PM Hyper-V-Hypervisor 167 None
The hypervisor did not enable mitigations for side channel vulnerabilities for virtual machines because HyperThreading is enabled. To enable mitigations for virtual machines, disable HyperThreading.
Error 5/7/2025 6:54:02 PM EventLog 6008 None
The previous system shutdown at 6:51:58 PM on 5/7/2025 was unexpected.
Critical 5/7/2025 6:53:48 PM Kernel-Power 41 (63)
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
I've already replaced the RAM, run a memory scan, replaced the battery, replaced the power cord and power supply, put fresh thermal paste on the CPU and GPU, got a new 8 fan cooling pad, I've redownloaded all the drivers, I've completely disassembled the laptop and cleaned all dust out and made sure both fans were working perfectly. I'm at my wit's end with this fucking thing. I have no idea what else I can do and I can't afford to shell out $1200+ for a replacement laptop, assuming that price doesn't double from Tritler's tariffs.
EDIT:
I disabled HyperThreading and nothing is better. The computer immediately shuts down as soon as I launch any game. Before it would have a chance of running for a while at least. A new error has appeared in the Event Viewer:
Warning 5/7/2025 8:21:21 PM Kernel-PnP 219 (212)
The driver \Driver\WUDFRd failed to load.
Device: PCI\VEN_8086&DEV_1903&SUBSYS_10021043&REV_02\3&11583659&1&20
Status: 0xC0000365
Warning 5/7/2025 6:53:45 PM Hyper-V-Hypervisor 167 None
The hypervisor did not enable mitigations for side channel vulnerabilities for virtual machines because HyperThreading is enabled. To enable mitigations for virtual machines, disable HyperThreading.
Error 5/7/2025 6:54:02 PM EventLog 6008 None
The previous system shutdown at 6:51:58 PM on 5/7/2025 was unexpected.
Critical 5/7/2025 6:53:48 PM Kernel-Power 41 (63)
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
I've already replaced the RAM, run a memory scan, replaced the battery, replaced the power cord and power supply, put fresh thermal paste on the CPU and GPU, got a new 8 fan cooling pad, I've redownloaded all the drivers, I've completely disassembled the laptop and cleaned all dust out and made sure both fans were working perfectly. I'm at my wit's end with this fucking thing. I have no idea what else I can do and I can't afford to shell out $1200+ for a replacement laptop, assuming that price doesn't double from Tritler's tariffs.
EDIT:
I disabled HyperThreading and nothing is better. The computer immediately shuts down as soon as I launch any game. Before it would have a chance of running for a while at least. A new error has appeared in the Event Viewer:
Warning 5/7/2025 8:21:21 PM Kernel-PnP 219 (212)
The driver \Driver\WUDFRd failed to load.
Device: PCI\VEN_8086&DEV_1903&SUBSYS_10021043&REV_02\3&11583659&1&20
Status: 0xC0000365
Its kinda complicated, but here is a guide to disable it.
https://www.pcmag.com/news/how-to-d.....hyperthreading
Warning 5/7/2025 8:21:21 PM Kernel-PnP 219 (212)
The driver \Driver\WUDFRd failed to load.
Device: PCI\VEN_8086&DEV_1903&SUBSYS_10021043&REV_02\3&11583659&1&20
Status: 0xC0000365
Hm....let me see if there is anything I can find, Otherwise I will reach out to one of my tech friends.
I have no way of reading mini dumps, but being you are sure there are no RAM issues, it could be an issue with a driver, even though they are all up to date there could still be a fault, see if you have any restore points from before having the issue started occurring.
But the Q&A link for that user revealed it was the Vanguard anti cheat virtual driver. Here are the differences of types of drivers: https://stackoverflow.com/questions.....virtual-driver
So it could be that your games were trying to use a virtual driver to emulate something required for the games.