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Damned Sprint....
15 years ago
Ok, I have a Palm Pre. I LOVED my palm Pre, warts and all, because it was such a great interface.
Well, my Pre's speaker goes out. I have to get it replaced.
First one, they make me do under "accidental damage" and pay 100$ deductible becuase the damned DUST COVER over the microUSB port was missing (common thing to fall off of Pre).
I suck it up, and pay for it. Get the "new" one in the mail (it's refurbished), immediatly get an InvisiShield installed to protect the screen, go home to get my bluetooth headset and sync it and....
...The Bluetooth doesn't work right. It syncs, but it doesn't do sound at all.
I go to the store, and explain its faulty. The attitude i get is "Well it must be your headset."
Problem is? This headset works on Kahukis pre, and my OLD pre. And TWO other headsets i tried do the exact same thing.
After some pointless, hour long arguing, they finally test the headset first on the pre, then another phone, and then other headsets and then say" Oh yeah, guess the phone's bluetooth is faulty." Being Condescending all the while.
So the new one is ordered, and i receive it today. Again, another refurbished unit. Again, first thing i do, knowing my luck, is to get an invisishield installed at Best Buy (ever tried installing one yourself on something OTHER than a simple flat faced phone/device? No way i was going ot mess one up)
come home, and get a call...and the SPEAKER IS FUCKING BloWN ON IT!!!!
It is like I got re-issued my first phone after it got damaged!!!
So tomorrow, I (or my mate) am going INTO that Sprint store, and demand the reach back into their inventory where they keep NEW BOXED Pre's, SCAN ONE to assign it to my #, and then apologise for being such a hassle. THEN, and ONLY THEN, might I CONSIDER staying.
Did i mention i hate refurbished phones with a PASSION!?!?!?!?!? NOT ONE I have ever gotten has worked right.
Not the two Mogul Refurbs, not the Touch Pro refurb, and prior to that, not the Upstage refurb.
None...of....them....
Well, my Pre's speaker goes out. I have to get it replaced.
First one, they make me do under "accidental damage" and pay 100$ deductible becuase the damned DUST COVER over the microUSB port was missing (common thing to fall off of Pre).
I suck it up, and pay for it. Get the "new" one in the mail (it's refurbished), immediatly get an InvisiShield installed to protect the screen, go home to get my bluetooth headset and sync it and....
...The Bluetooth doesn't work right. It syncs, but it doesn't do sound at all.
I go to the store, and explain its faulty. The attitude i get is "Well it must be your headset."
Problem is? This headset works on Kahukis pre, and my OLD pre. And TWO other headsets i tried do the exact same thing.
After some pointless, hour long arguing, they finally test the headset first on the pre, then another phone, and then other headsets and then say" Oh yeah, guess the phone's bluetooth is faulty." Being Condescending all the while.
So the new one is ordered, and i receive it today. Again, another refurbished unit. Again, first thing i do, knowing my luck, is to get an invisishield installed at Best Buy (ever tried installing one yourself on something OTHER than a simple flat faced phone/device? No way i was going ot mess one up)
come home, and get a call...and the SPEAKER IS FUCKING BloWN ON IT!!!!
It is like I got re-issued my first phone after it got damaged!!!
So tomorrow, I (or my mate) am going INTO that Sprint store, and demand the reach back into their inventory where they keep NEW BOXED Pre's, SCAN ONE to assign it to my #, and then apologise for being such a hassle. THEN, and ONLY THEN, might I CONSIDER staying.
Did i mention i hate refurbished phones with a PASSION!?!?!?!?!? NOT ONE I have ever gotten has worked right.
Not the two Mogul Refurbs, not the Touch Pro refurb, and prior to that, not the Upstage refurb.
None...of....them....
And Apple is one of the worst offenders (for all thsoe apple fans that read)
(used to do tech support for them)
Problem is NONE of the cell companies out there have a modicum of customer service. NONE.
GSM based ones used to be a little easier to deal with, but now that they lock down their phones as bad as CDMA based cell companies, it does not really matter. They all stink
I'm going to get a Verizon phone today. Any suggestions on models?
Honestly? Get the Droid. I LOVE my Pre, and think the interface is the best. But i know the Driods are pretty durable
For example, Sprint and Verizon use CDMA while Tmobile and AT&T use GSM
To further split it, Sprint and Verizon use slightly different versions of CDMA (cant interchange 3G IIRC) and same with Tmobile and AT&T/
It really sucks :P
Sprint and Verizon are the two most compatible networks. I need to research more if the 3G really is that much different.
Sprint does have the Samsung Moment, which is another Android Phone. My sister just got it, so I got to play around with android some. It was interesting.