FA+
Shop
Closing Kandorin Creations commissions indefinitely
8 years ago
MATERIAL LOCATOR! Before asking "where did you get ____?" check here ---> http://www.furaffinity.net/journal/7608239/ (If you still can't find it feel free to ask. I don't bite, I promise!) Now, I know this sounds big and scary but it's not I assure you. I am not going to become a pre-made only company, however, I have thought long and hard about this and it seems to be the only reasonable course of action. THIS IS NOT PERMANENT.
Why?
Because it has become clear to me that I have too much on my plate. I have too many people in queue and because of this there will ALWAYS be someone waiting too long for their suit to absolutely not fault of their own. It is stressful to me me to know I am letting them down and it isn't fair to them who have done everything right. They paid in full up front, they are a delight to work with and have been ridiculously patient with me. The two things I have always prided myself on the most are my customer service and quality. But due to wait times my customer service has suffered. This fact was brought out from behind my own denial and to my attention by one of my commissioners who couldn't have been more eloquent about it, and I couldn't agree with them more. I let them down and that is not something I take lightly.
What do I plan to do?
Well it's quite simple really. I will stay closed till my queue is empty and start over fresh. I want to get everyone who is still in my queue completed and sent out before I take on anything new commission wise. When my queue is empty I will open again.
What will I do differently?
This will be the biggest change, I will only be opening for a handful of suits at a time, finishing them, then opening again. My hope is that this way wait times will be minimal and I can open more frequently. Less on my plate will keep me from getting overwhelmed and keep me working faster.
How will you pay bills in the mean time?
Pre-mades. I will be throwing a pre-made into the mix about once a month to keep all of my bills paid without adding to my queue. I can always set a pre-made aside to work on commissions if need be.
How long do you think you will be closed?
This is the one that's harder to answer. I want to be open by MFF. BUT if my commissions are not done it wont be happening. If I think it will happen sooner you will all know! I was truly excited to open this month, but after a great deal of thought and a final push from my commissioner toward my reality, I had to admit to myself that my commissioners and myself would suffer while I scrambled to keep up.
To those whom I have talked to recently about commissions,
I am sorry. I know this will be disappointing and I hate doing this to you. The cold hard fact is that if I wait to open and take your commission when everything I have is already done or I take your money now and get to it as soon as I can you will likely be waiting just as long. I would just as soon not be holding on to your money for a year before I could turn your beautiful characters into physical creations. I WANT to work with you. But you also deserve to not pay for my mistakes. I hope I still have the privilege of working with you all some day.
Why?
Because it has become clear to me that I have too much on my plate. I have too many people in queue and because of this there will ALWAYS be someone waiting too long for their suit to absolutely not fault of their own. It is stressful to me me to know I am letting them down and it isn't fair to them who have done everything right. They paid in full up front, they are a delight to work with and have been ridiculously patient with me. The two things I have always prided myself on the most are my customer service and quality. But due to wait times my customer service has suffered. This fact was brought out from behind my own denial and to my attention by one of my commissioners who couldn't have been more eloquent about it, and I couldn't agree with them more. I let them down and that is not something I take lightly.
What do I plan to do?
Well it's quite simple really. I will stay closed till my queue is empty and start over fresh. I want to get everyone who is still in my queue completed and sent out before I take on anything new commission wise. When my queue is empty I will open again.
What will I do differently?
This will be the biggest change, I will only be opening for a handful of suits at a time, finishing them, then opening again. My hope is that this way wait times will be minimal and I can open more frequently. Less on my plate will keep me from getting overwhelmed and keep me working faster.
How will you pay bills in the mean time?
Pre-mades. I will be throwing a pre-made into the mix about once a month to keep all of my bills paid without adding to my queue. I can always set a pre-made aside to work on commissions if need be.
How long do you think you will be closed?
This is the one that's harder to answer. I want to be open by MFF. BUT if my commissions are not done it wont be happening. If I think it will happen sooner you will all know! I was truly excited to open this month, but after a great deal of thought and a final push from my commissioner toward my reality, I had to admit to myself that my commissioners and myself would suffer while I scrambled to keep up.
To those whom I have talked to recently about commissions,
I am sorry. I know this will be disappointing and I hate doing this to you. The cold hard fact is that if I wait to open and take your commission when everything I have is already done or I take your money now and get to it as soon as I can you will likely be waiting just as long. I would just as soon not be holding on to your money for a year before I could turn your beautiful characters into physical creations. I WANT to work with you. But you also deserve to not pay for my mistakes. I hope I still have the privilege of working with you all some day.
I saw this and me heart fell - missed the cutoff by 4 days.
However, after reading the journal, I gotta admire it - knowing when to close and finish up queued work. I can't fault for that in the least, and it gives credit to character. :)
Look forward to seeing you open up again for custom work.
And I do not mind waiting to get my head and suit made by you. I love the work that you do and the quality of your suits.
Don't forget to treat yourself first. You deserve a break. We'll all still be here when you get back. =)